Douglas Williamson
Palm Harbor,FL
Summary
Dynamic supervisor with a proven track record at Cooper's Hawk Winery and Restaurant, leading a team of 15+ and successfully opening 5 new locations. Skilled in training and mentoring, I implemented workflow improvements that significantly reduced prep time. Committed to exceptional customer service and operational excellence, I thrive in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Supervisor
Cooper's Hawk Winery and Restaurant
08.2016 - Current
- Supervised a team of 15+ in a high-volume restaurant environment
- Opened 5 new restaurant locations, training staff and helping set up operational systems
- Managed inventory systems, shift scheduling, and equipment troubleshooting
- Developed workflow improvements that reduced prep time and minimized downtime
- Acted as a go-to problem solver for both operational and people challenges
Pharmacy Technician
Walmart
01.2014 - 08.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Rochester High
Rochester, IlSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Analytical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with culinary development team of 4 in the development of new menu items at gold coast restaurants.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Supervisor
Cooper's Hawk Winery and Restaurant
08.2016 - Current
Pharmacy Technician
Walmart
01.2014 - 08.2016
Rochester High
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