Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Douglas (Von) Rowe

Ellenwood,GA

Summary

To obtain a position with a results-oriented company that seeks an ambitious career conscious person that is hardworking, customer-focused and detailed oriented, where acquired skills and years of experience will be utilized toward continued growth and success for the company and myself.

Overview

27
27
years of professional experience

Work History

Bartender Shift Manager

Atlanta Eagle/ Bar Services LLC
Atlanta, GA
02.2024 - 05.2024
  • Encouraged team collaboration among staff members to maximize efficiency during peak periods.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Enforced health codes and safety regulations in compliance with state laws.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.

General Manager

American Haircuts
Atlanta, GA
11.2021 - 12.2023
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Bartender Shift Manager

Woof's Sports Bar
Atlanta, GA
07.2018 - 02.2022
  • Utilized point-of-sale systems to process payments accurately and efficiently.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
  • Encouraged team collaboration among staff members to maximize efficiency during peak periods.

Customer Service Representative

Home Depot Inc
Atlanta, GA
02.2019 - 08.2019
  • Sales associate
  • Customer Service associate
  • Garden Sales associate
  • Head cashier intern/department head intern
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Pharmacy Technician

Kroger
Atlanta, Georgia
08.2018 - 08.2019

Pharmacy Technician

  • Verified accuracy of medication labels before they were dispensed to customers.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Organized work areas so that everything was easily accessible when needed.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Managed filing of prescriptions, both electronically and manually.

Warehouse and set up, service staff

Affairs to Remember Caterers
Atlanta, GA
06.2018 - 02.2019
  • Pulled all equipment  for events
  • Order and staged all decor for events
  • Inventory maintenance, ordering and control
  • Part time service
  •  Set up catering events and serve 
  •  Maintain buffets and do serve dinners also 
  • Warehouse Super Jonathan Dudley 678-438-5922


Part time landscaper

Beyond the curb landscaping
Atlanta, Ga
05.2017 - 12.2018
  • As needed part time landscape helper
  • (404)944-6696
  • Owner Operator

    Roadrunner Distributors,Inc
    Moore, SC
    08.2004 - 05.2018
    • Owned and operated a delivery business for Bon Appetit pastries
    • Total operations and training and overseeing driver of route sales
    • Payroll and tax reports
    • Generate new business

    Star Training Manager

    Davidson Beauty Supply
    Spartanburg, SC
    05.2001 - 06.2004
  • Total operations of a beauty supply company
  •  Develop and train associates
  • Training manager to train other managers for stores
  • Promote and generate new business
  • Daily, weekly, and monthly reports of sales and P&Lmp;L
  • (864)587-1118
  • Store Manager

    RL Jordan/Hot Spot
    Spartanburg, SC
    02.2000 - 05.2001
  • Total store operations 
  • Training of employees 
  • Profit and loss reports on a daily, weekly and monthly basis
  •  Cash handling and deposits
  • (864)574-3849
  • Key Holder, Server and Bartender

    Applebee's
    Spartanburg, SC
    08.1997 - 02.2000
  • Utilized as floor manager when needed
  • Served customers with exceptional service
  • Corporate trainer for servers
  • (864)574-8098
  • Corporate Trainer, Server and Expo

    Rafferty's
    Greenville, SC
    08.1997 - 02.1998
  • Corporate trainer for servers
  • Serve customers with exceptional service
  • Expedite food and dress plates for servers
  • (864)297-0004
  • Education

    High School Diploma - College Prep

    Ware Shoals High School
    1986

    Skills

    • Experienced in both customer service and supervisory positions
    • Fast learner, quickly incorporating and implementing new procedures
    • Motivated self-starter with an aptitude for learning new skills quickly
    • Strong managerial and organizational skills
    • High-energy, enthusiastic individual who excels in challenging and competitive environments
    • Detail-minded and perceptive; can identify and correct problems impeding organizational progress and performance
    • Store maintenance 
    • Schedule mastery
    • Route management
    • Inventory control
    • Shipping and receiving understanding

    References

    • Mike Horne- National Sales Manager - Atlanta,Ga -(678)878-1010
    • Jonny Wood- Business Owner- Atlanta,Ga -(404)783-0722
    • Jay Malloy- Business Owner- Atlanta, Ga- (404)304-3851
    • Jason Arnold- Senoir Management- Atlanta,Ga- (205)478-2625

    Timeline

    Bartender Shift Manager

    Atlanta Eagle/ Bar Services LLC
    02.2024 - 05.2024

    General Manager

    American Haircuts
    11.2021 - 12.2023

    Customer Service Representative

    Home Depot Inc
    02.2019 - 08.2019

    Pharmacy Technician

    Kroger
    08.2018 - 08.2019

    Bartender Shift Manager

    Woof's Sports Bar
    07.2018 - 02.2022

    Warehouse and set up, service staff

    Affairs to Remember Caterers
    06.2018 - 02.2019

    Part time landscaper

    Beyond the curb landscaping
    05.2017 - 12.2018

    Owner Operator

    Roadrunner Distributors,Inc
    08.2004 - 05.2018

    Star Training Manager

    Davidson Beauty Supply
    05.2001 - 06.2004

    Store Manager

    RL Jordan/Hot Spot
    02.2000 - 05.2001

    Key Holder, Server and Bartender

    Applebee's
    08.1997 - 02.2000

    Corporate Trainer, Server and Expo

    Rafferty's
    08.1997 - 02.1998

    High School Diploma - College Prep

    Ware Shoals High School
    Douglas (Von) Rowe