Dover Chambers
Palm Bay,FL
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Fit2Run. Excelled in team leadership and money handling, significantly reducing discrepancies. Skilled in fostering strong customer relations, evidenced by repeat business. Achieved a positive work environment, emphasizing achievement over routine tasks.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Fit2Run
11.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
SAS Shoemakers
10.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Deli Associate
Publix
04.2014 - 09.2021
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
Education
Associate of Science - Computer Networking
Eastern Florida State College
Cocoa, FLSkills
- Customer service
- Money handling
- Team leadership
- Customer relations
Accomplishments
- Top 10 company seller in November
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Manager
Fit2Run
11.2023 - Current
Assistant Manager
SAS Shoemakers
10.2021 - 10.2023
Deli Associate
Publix
04.2014 - 09.2021
Associate of Science - Computer Networking
Eastern Florida State College
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