Dragan Dimic
Morton Grove,IL
Summary
Professional with solid background in electronics technology, adept at troubleshooting, repairing, and maintaining electronic systems. Strong focus on team collaboration and achieving results. Known for adaptability to changing needs and reliability. Skilled in circuit analysis, soldering, and using diagnostic tools. Recognized for problem-solving abilities and effective communication.
Overview
18
18
years of professional experience
Work History
Dispatch Manager
DS1 Logistics Inc.
04.2019 - 02.2025
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Assisted in resolving customer complaints and grievances.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored vehicle locations to coordinate timely arrivals.
Appliance Repair Technician
Abt
06.2018 - 06.2019
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Facilitated repairs by disassembling defective and broken equipment.
Dispatch Manager
Bravo Trucking Inc
06.2010 - 02.2018
- Helped develop and retain qualified staff to ensure functionality of the department
- Scheduling shipments
- Communications with freight brokers
- Oversaw dispatch day to day service and operations.
Dispatch Manager
MR Trucking Inc.
08.2007 - 06.2010
- Scheduled and dispatched workers and vehicles
- Received and prepared daily work orders
- Monitored all personnel in order to coordinate shipments
- Oversaw all communications with freight brokers.
Education
Electronics Technician
DeVry University
Chicago, ILCertificate - Machine Tool Technology
Oakton Community College
Des Plaines, IL04.2002
References
Dejan Zlatkovic, Owner of ATA Trucking Inc., 847-636-4111 Aleks Todosijevic, Owner of Bravo Trucking Inc., 312-593-2539
Timeline
Dispatch Manager
DS1 Logistics Inc.
04.2019 - 02.2025
Appliance Repair Technician
Abt
06.2018 - 06.2019
Dispatch Manager
Bravo Trucking Inc
06.2010 - 02.2018
Dispatch Manager
MR Trucking Inc.
08.2007 - 06.2010
Electronics Technician
DeVry University
Certificate - Machine Tool Technology
Oakton Community College
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