Dragana Savcic

• Managed office communications and correspondence to ensure efficient information flow.
• Coordinated scheduling and appointments, optimizing time management for team members.
• Maintained filing systems and databases, enhancing document retrieval efficiency.
• Assisted in preparation of reports and presentations, supporting decision-making processes.
• Collaborated with team to implement process improvements, increasing operational efficiency.
• Oversaw inventory management for office supplies, ensuring availability and cost-effectiveness.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.

• Answered questions about store policies and addressed customer concerns.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Greeted customers and provided outstanding customer service.
• Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
• Coordinated with stock team to expedite restocking of high-demand items.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Collaborated with team members to meet daily sales targets, contributing to overall store success.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
• Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
• Prioritized helping customers over completing other routine tasks in store.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Assisted customers in product selection, enhancing overall shopping experience.
• Maintained accurate inventory levels through diligent stock management practices.
• Executed cash register operations efficiently, ensuring swift customer check-out process.
• Provided exceptional customer service by resolving inquiries and complaints promptly.
• Trained new associates on store policies and procedures, fostering team effectiveness.
• Monitored sales floor for compliance with merchandising standards, improving presentation quality.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Performed cash, card, and check transactions to complete customer purchases.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.

• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Performed cash, card, and check transactions to complete customer purchases.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.
• Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Trained new associates on store policies and procedures, fostering team effectiveness.
• Provided exceptional customer service by resolving inquiries and complaints promptly.
• Collaborated with team members to organize promotional displays, driving sales initiatives.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Perform regular store clerk activities such as general merchandise stocking and customer assistance.

• Assisted customers in product selection, enhancing overall shopping experience.
• Maintained accurate inventory levels through diligent stock management practices.
• Executed cash register operations efficiently, ensuring swift customer check-out process.
• Collaborated with team members to organize promotional displays, driving sales initiatives.
• Provided exceptional customer service by resolving inquiries and complaints promptly.
• Trained new associates on store policies and procedures, fostering team effectiveness.
• Monitored sales floor for compliance with merchandising standards, improving presentation quality.
• Implemented loss prevention strategies that minimized shrinkage and protected store assets.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.
• Performed cash, card, and check transactions to complete customer purchases.