Drake Binns
Sales/ HVAC Technician
Conroe
Summary
Sales professional and technician with proven track record in residential environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales and productivity goals.
Overview
6
6
years of professional experience
Work History
HVAC Technician/Comfort Advisor
Morrow Mechanical
11.2024 - Current
- Diagnosed HVAC system issues using specialized tools and equipment for efficient repairs.
- Conducted thorough assessments of client comfort needs to recommend tailored HVAC solutions.
- Collaborated with installation teams to ensure seamless project execution and customer satisfaction.
- Utilized CRM software to manage leads, schedule appointments, and track follow-ups effectively.
Server/Bartender/Trainer
Sixty Vines
06.2024 - 11.2024
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Trained new servers on restaurant protocols and service techniques to improve team performance.
- Managed cash handling and processed payments efficiently during peak hours.
- Assisted with menu knowledge and beverage pairings to enhance dining experience.
Assistant Manager
Cici Pizza
10.2023 - 06.2024
- Assisted in developing and implementing operational procedures to enhance team performance.
- Coordinated daily scheduling and resource allocation to optimize staff efficiency.
- Monitored inventory levels, ensuring timely restocking and minimizing shortages.
- Supported marketing initiatives by coordinating promotional events and campaigns.
Roofing Salesperson/Project Manager
Artisan Roofing and Solar
08.2022 - 10.2023
- Developed tailored roofing solutions to meet customer needs and preferences.
- Conducted on-site assessments to evaluate roofing conditions and recommend appropriate services.
- Managed project timelines to ensure timely completion of roofing installations and repairs.
- Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.
Private Party and Floor Server/ Trainer
Fleming's Prime Steakhouse & Wine Bar
04.2021 - 05.2022
- Trained new servers on menu knowledge and service standards.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Floor/Catering Server
Gringos Tex Mex
05.2020 - 04.2021
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and repeat business.
- Coordinated food and beverage setup for events, adhering to specific client requests and dietary requirements.
- Managed table settings and arrangement, optimizing space utilization for various event configurations.
- Collaborated with kitchen staff to ensure timely delivery of menu items, maintaining quality standards throughout service.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX 05.2001 -
EPA 608 Universal -
Skill Cat
Online 05.2001 -
Skills
- HVAC system diagnostics (residential)
- CRM software utilization
- Customer relationship management
- Direct to consumer sales
- Project deadline and material management
- Customer service
Timeline
HVAC Technician/Comfort Advisor
Morrow Mechanical
11.2024 - Current
Server/Bartender/Trainer
Sixty Vines
06.2024 - 11.2024
Assistant Manager
Cici Pizza
10.2023 - 06.2024
Roofing Salesperson/Project Manager
Artisan Roofing and Solar
08.2022 - 10.2023
Private Party and Floor Server/ Trainer
Fleming's Prime Steakhouse & Wine Bar
04.2021 - 05.2022
Floor/Catering Server
Gringos Tex Mex
05.2020 - 04.2021
High School Diploma -
The Woodlands High School
05.2001 -
EPA 608 Universal -
Skill Cat
05.2001 -