Hi, I’m
Drake Gonder
South Bend Indiana ,OH
Summary
Seasoned Shift Supervisor with a proven track record at Kentucky Fried Chicken, showcasing exceptional customer service management and cash handling expertise. Excelled in staff training and development, significantly enhancing workplace safety and efficiency. Renowned for problem-solving abilities and a positive attitude, adept at driving customer satisfaction and operational success.
Overview
3
years of professional experience
Work History
Kentucky Fried Chicken
Shift Supervisor
08.2021 - 08.2024
Job overview
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Findlay Digital AcademyFindlay, OH
High School from Customer Service
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Training and mentoring
- Safety understanding
- Safety awareness
- Inventory Control
- Problem-Solving
- Positive Attitude
- Strong verbal and written communication
- Decision-making capabilities
- Customer Service Management
- Inventory Counts
- Staff Training and Development
Accomplishments
I got my serve safe done for management and I also just got blessed with this beautiful home that I can live in I am just looking for a job that suits me I am a challenged adult with a learning disability witch it’s hard for me to process everything
Timeline
Shift Supervisor
Kentucky Fried Chicken
08.2021 - 08.2024
Findlay Digital Academy
High School from Customer Service