DL DRAKELOR
Appleton,WI
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Janitorial
EZ Janatorial
09.2024 - Current
- Demonstrated versatility in adapting to various janitorial tasks, including occasional outdoor maintenance such as snow removal or leaf cleanup.
- Enhanced clinic cleanliness by diligently performing daily janitorial tasks such as sweeping, mopping, and disinfecting surfaces.
- Demonstrated adaptability by quickly responding to unexpected situations requiring janitorial assistance during events or services.
- Enhanced team morale and reduced turnover by implementing recognition program for outstanding performance among janitorial staff.
Painting
Office of Education
06.2024 - 08.2024
- Contributed to business growth by consistently delivering exceptional workmanship on car painting assignments.
- Enhanced students'' creative expression through a variety of art mediums, including painting, drawing, and sculpture.
- Improved overall facility upkeep by performing general building maintenance tasks such as painting, plumbing, and carpentry work.
- Covered surfaces with drop cloths, masking tape and paper during painting.
Remote Sales Representative
Cutco
03.2024 - 04.2024
- Help solve problems selling high quality kitchen knives
- Help customers save more money long term
- Cold calling customers
- Guide customers by buying products that fit their needs
SERVER
Taste of Thai
06.2018 - 07.2022
- Resolved customer complaints in a professional manner while upholding store policies
- Inspected and restocked inventory regularly to ensure availability of merchandise for customer purchases
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly
- Write down food dishes for customers
- Send food orders online
- Phone calls
- Show customers that they feel welcome
- Responded quickly to meet customer needs and resolve problems
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Ensured that each guest was served courteously, quickly, and efficiently
- Provided excellent customer service to ensure satisfaction
LAWN AND GARDEN ASSOCIATE
Walmart
04.2017 - 06.2018
- Cashier
- Stocking plants
- Customer service
- Help other departments
- Conducted regular inspections of outdoor displays to ensure neatness and accuracy of pricing labels
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods
- Watered and pruned plants according to specific needs for plant type
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products
- Operated cash register to process customer transactions accurately and efficiently
- Cleaned up spills quickly using appropriate cleaning supplies
- Organized seasonal displays including plants, fertilizers, mulch, potting soils
Education
HIGH SCHOOL DIPLOMA -
North High School
Appleton, WI06.2018
Skills
- Wine Pairings
- Special Dietary Requirements
- Cash Handling
- Bill Computation
- Stocking and Replenishing
- High-Volume Dining
- Dining Customer Service
- Food and Beverage Pairings
- Menu Memorization
- To-Go Order Preparation
- Dining Area Maintenance
- Suggestive Selling
- Check Payment Processing
- Guest Seating
- Age Verification
- Ordering Procedures
- Hospitality Service Expertise
- Teamwork
- Adaptability
- Basic Math Skills
- Team Building
- Flexible Schedule
- Outgoing and Friendly
- Food Delivery
- Supply Restocking
- Table Setting
- Food Running
- Guest Engagement
- Order Management
- Janitorial services
- Janitorial duties
- Janitorial process improvement
- Janitorial supervision
- Janitorial duties proficiency
- Janitorial tasks
- Janitorial procedures
Languages
English
Full Professional
Hmong
Native or Bilingual
Timeline
Janitorial
EZ Janatorial
09.2024 - Current
Painting
Office of Education
06.2024 - 08.2024
Remote Sales Representative
Cutco
03.2024 - 04.2024
SERVER
Taste of Thai
06.2018 - 07.2022
LAWN AND GARDEN ASSOCIATE
Walmart
04.2017 - 06.2018
HIGH SCHOOL DIPLOMA -
North High School
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