Drake Mulder
Vancouver,WA
Summary
Results-driven professional with extensive guest service experience, skilled in managing logistics and delivering guest amenities. Recognized for reliability and punctuality, contributing to a positive guest experience in high-paced environments.
Overview
7
7
years of professional experience
Work History
Bellman
Arizona Grand Resort
Phoenix, AZ
04.2023 - Current
- Provided exceptional guest service by greeting and assisting arrivals with luggage.
- Managed timely delivery of guest amenities, ensuring satisfaction and comfort.
- Coordinated transportation arrangements for guests, enhancing overall experience.
- Assisted in maintaining cleanliness and organization of lobby area and guest facilities.
- Trained new bell staff on hotel policies, procedures, and customer service standards.
Associate
Amazon
Phoenix, AZ
01.2021 - 12.2023
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
- Trained new employees on warehouse procedures and best practices for efficiency and safety.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50+ pounds.
Crew Member
Papa Murphy's
Vancouver, WA
09.2019 - 01.2021
- Prepared and assembled pizzas according to customer specifications, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Assisted in inventory management, tracking stock levels, and restocking supplies as needed.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Union High School
Camas, WAReal Estate License -
Real Estate Course
Vancouver, WA04-2021
Skills
- Team player mentality
- Reliability and punctuality
- Guest services
- Phone etiquette
- Guest relations
- Professional appearance
- Valet assistance
- Sales & Marketing
Timeline
Bellman
Arizona Grand Resort
04.2023 - Current
Associate
Amazon
01.2021 - 12.2023
Crew Member
Papa Murphy's
09.2019 - 01.2021
High School Diploma -
Union High School
Real Estate License -
Real Estate Course