Drake Prestridge
Lafayette,IN
Summary
Highly-motivated individual with a desire to take on new challenges and develop my career with new opportunities. Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced at working effectively unsupervised and quickly mastering new skills with little instruction.
Overview
4
4
years of professional experience
Work History
Service Specialist
Ecolab
Lafayette, IN
10.2021 - Current
- Created concise reports outlining actions taken during service calls.
- Implemented a thorough monitoring system for assessing treatment effectiveness and eliminating pests through follow-up visits.
- Educated customers on safe handling procedures for hazardous chemicals.
- Maintained up-to-date knowledge of state rules and regulations, ensuring adherence at all times.
- Maintained sufficient levels of operational resources in vehicles for seamless daily operations.
- Formulated integrated pest management plans for customers that involved implementing proper sanitation measures, making necessary changes to the environment, as well as strategically applying pesticides when warranted.
- Developed strong customer relationships by providing clear explanations, expectations and reviews of service agreements.
Security Officer
G4S Secure Solutions
Lafayette, IN
05.2020 - 10.2021
- Performed accurate weighing and data entry of product trailers in support of the production process.
- Instructed colleagues on how to effectively use the SAP program and ensure accurate data entry.
- Investigated and resolved operational issues within SAP system, ensuring uninterrupted product movement through facility. Balanced troubleshooting with execution of other duties.
- Delivered greetings and assistance to visitors, guided haulers and responded to queries with accuracy.
- Consistently monitored surveillance cameras, effectively identifying and responding to any detected suspicious activity.
- Recorded and tracked accurate logs of security-related activities.
- Ensured regular monitoring and surveillance of facility premises, including the grounds, parking lots, and surrounding areas.
Education
Associate of Applied Science - Business Administration And Management
Ivy Tech Community College of Indiana
Lafayette07-2022
Skills
- Client Retention Strategies
- Call Management
- Product Education
- Scheduling
- Customer Consulting
- Conflict Mediation
- Client Relations
- Business Administration
- Complex Problem-Solving
- Product Sales
Timeline
Service Specialist
Ecolab
10.2021 - Current
Security Officer
G4S Secure Solutions
05.2020 - 10.2021
Associate of Applied Science - Business Administration And Management
Ivy Tech Community College of Indiana