Dralyndra Quincy
Lubbock,TX
Summary
Proven leader with a track record of strategic planning and operational leadership at Sevita Health. Excelled in staff development and training facilitation, significantly enhancing program efficiency and team productivity. Skilled in reporting requirements and proactive mindset, consistently achieving high standards in service delivery and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Program Supervisor
Sevita Health
11.2023 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Coached team members on productivity strategies to accomplish challenging goals.
- Provided ongoing direction and leadership for program operations.
- Assisted with community resources for healthcare and mental health.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Advocated for social and community service programs to increase awareness and funding.
- Help the clients out around the home. Assisted with cooking and cleaning. Administering the medications and making sure they get the proper care that is needed.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
Shift Leader Manager
Slim Chicken
10.2019 - 05.2023
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Managed staff hiring, training and supervision.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Managed staff hiring, training and supervision.
- Opened the store, counted the money, went to the bank to make deposits and closed the store.
Cook
Amigos
01.2016 - 12.2019
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Monitored food quality and presentation to maintain high standards.
Education
License-Barber
Lubbock Hair Academy
Lubbock, TX05.2002
High School Diploma -
Ralls High School
Ralls, TX05.2001
Skills
- Reporting Requirements
- Strategic Planning
- Staff Development
- Operational leadership
- Staff Training
- Document Management
- Training facilitation
- Proactive mindset
- Process Improvements
- Staff Evaluation
Certification
Food Handler Certification
Timeline
Direct Support Program Supervisor
Sevita Health
11.2023 - Current
Shift Leader Manager
Slim Chicken
10.2019 - 05.2023
Cook
Amigos
01.2016 - 12.2019
License-Barber
Lubbock Hair Academy
High School Diploma -
Ralls High School