Draven Solano
Medford,OR
Summary
Dynamic teller supervisor with expertise in compliance monitoring and employee training. Successfully led daily operations, ensuring adherence to banking regulations while fostering a collaborative environment that promotes efficiency and accuracy. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
7
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
Medford, OR
09.2024 - Current
- Efficiently managed incoming and outgoing correspondence to enhance communication flow.
- Organized and maintained filing systems for streamlined access to information.
- Supported team with data entry and document preparation to ensure accuracy.
- Coordinated office activities, including supply orders, mail distribution, and scheduling repairs.
- Promoted high customer satisfaction by resolving issues with knowledgeable service.
- Managed cash register operations, handling cash and credit transactions accurately.
- Assisted in scheduling meetings and organizing office events to improve productivity.
Teller Supervisor
J.P. Morgan Chase
Medford, OR
11.2019 - 09.2024
- Supervised daily teller operations and ensured compliance with banking regulations.
- Trained new tellers on procedures and customer service standards.
- Enforced security protocols by confirming customer identification.
- Investigated discrepancies between actual cash counts and computer-generated totals.
Education
Some College (No Degree) - Business Administration And Management
Rogue Community College
Grants PassSkills
- Customer relationship management
- Employee management
- Compliance monitoring
- Data analysis
- Operations analysis
- Reports and documentation
- Spreadsheet management
- Document preparation
- Office coordination
- Cash handling
Certification
- Jack Shaver - Branch Manager - 1 (541) 238-8540
Timeline
Client Relationship Consultant
U.S. Bank
09.2024 - Current
Teller Supervisor
J.P. Morgan Chase
11.2019 - 09.2024
Some College (No Degree) - Business Administration And Management
Rogue Community College