Dr. Christopher Williams
Gwynn Oak,MD
Summary
Detailed customer service driven professional, who is seeking a sales, management, administrative position in which my extensive experience in areas of customer satisfaction, training, sales, data entry and other clerical duties, as well as excellent verbal and written communication skills will be of value to your company. Enjoys challenges and is highly motivated to work in any diverse setting.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
Adtalem Education/ Walden University
06.2011 - 06.2024
- Communicate with potential candidates for the PhD programs at Walden University
- Process information for prospective students for Admission into the University
- Utilize the various systems to effectively process students from start to completion
- Work cohesively within a team concept.
Business Service Agent
Verizon Wireless
09.2006 - 01.2009
- Work cohesively within a team concept
- Provide quality customer service to Verizon users
- Utilize various billing systems to accurately process orders
- Assist with time sensitive projects that require attention to detail.
Real Estate Agent
Simone Real Estate
10.1999 - 01.2005
- Presented purchase offers to sellers for consideration
- Acted as an intermediary in negotiations between buyers and sellers
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters
- Promoted sales of properties through advertisements, open houses, and participation in multiple listing services
- Accompanied buyers during visits to and inspections of property.
Sales Manager
Builders First Choice
Baltimore, MD
08.1995 - 06.1999
- Presented purchase offers to sellers for consideration
- Acted as an intermediary in negotiations between buyers and sellers
- Compared a property with similar properties that have recently sold to determine its competitive market price
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Education
Doctorate In Business Administration -
Walden University
Minneapolis, MN02.2024
Master in Business Administration -
Walden University
Baltimore, MD03.2018
Bachelor of Arts in Government and Public Policy -
University of Baltimore
Baltimore, MD12.2015
Skills
- Customer Service Oriented (10 years)
- Excel
- Retail Sales (10 years)
- Salesforce
- Sales Management
- Negotiation
- Communication skills
- Sales
- Microsoft Office
- Microsoft Powerpoint
- Business Development
- CRM Software
Certification
CPR Certification
Health& Life Insurance
Notary Public
Accomplishments
- Rookie of the Year, 1 Million dollars in sales, 01/01/95
Additionalinformation - Keyskills
- Microsoft Office (Word, Excel, Outlook, Power Point, Access)
- Other Programs: Net-Ace, WFM, EWI, Salesforce
- Excellent Communications
- Customer Service Oriented
Timeline
Enrollment Specialist
Adtalem Education/ Walden University
06.2011 - 06.2024
Business Service Agent
Verizon Wireless
09.2006 - 01.2009
Real Estate Agent
Simone Real Estate
10.1999 - 01.2005
Sales Manager
Builders First Choice
08.1995 - 06.1999
Doctorate In Business Administration -
Walden University
Master in Business Administration -
Walden University
Bachelor of Arts in Government and Public Policy -
University of Baltimore