Drea Gauquie
Charlotte,NC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Southern Salt Seafood Company
Morehead City, North Carolina
05.2024 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Retail Employee
Party Makers
Greenville, North Carolina
11.2022 - 04.2023
- Greeted customers and answered inquiries regarding merchandise.
- Assisted customers in finding the right products to meet their needs.
- Operated cash register to process cash, credit card and check transactions accurately and efficiently.
- Stocked shelves with new merchandise as it arrived from the stockroom.
- Cleaned store area, including vacuuming carpets, dusting shelves and counters, restocking items and tidying up displays.
Employee
Dunkin' Donuts
Greenville, North Carolina
11.2020 - 06.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Some College (No Degree) - Business Communications
University of North Carolina At Charlotte
Charlotte, NCSkills
- Food Running
- Guest Engagement
- Supply Restocking
- Order Management
- Table Bussing
- POS operation
- Dining customer service
Timeline
Server
Southern Salt Seafood Company
05.2024 - 08.2024
Retail Employee
Party Makers
11.2022 - 04.2023
Employee
Dunkin' Donuts
11.2020 - 06.2021
Some College (No Degree) - Business Communications
University of North Carolina At Charlotte
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