DREA JOSSELL
New York,NY
Summary
Business operations professional with 10+ years of experience spanning billing operations, order management, international logistics, e-commerce, creative operations, executive support, and luxury fashion.
Experienced in managing complex operational workflows, reconciling financial transactions, coordinating cross-functional teams, and supporting time-sensitive projects across fast-paced environments. Strong background partnering with finance, sales, production, logistics, creative, retail, and executive stakeholders to resolve issues and keep business priorities moving. Known for operational accuracy, strong follow-through, process improvement, and the ability to manage multiple priorities in high-volume environments.
Overview
14
14
years of professional experience
Work History
Executive Assistant to the Vice President of IT
RAINBOW APPAREL
New York, NY
06.2026 - Current
- Provide executive and operational support to the Chief Information Officer within a fast-paced corporate environment.
- Coordinate cross-functional communication, meetings, documentation, and follow-ups to ensure alignment on time-sensitive business priorities.
- Manage multiple concurrent requests while maintaining accuracy, organization, discretion, and strong follow-through.
- Prepare meeting materials and tracked action items to enhance visibility and accountability across ongoing initiatives.
- Support executive expenses, documentation, and scheduling to streamline administrative workflows.
- Handle sensitive and confidential business information with professionalism and sound judgment.
Billing & Operations Specialist
MERYL DIAMOND LTD
New York, NY
10.2024 - 03.2026
- Owned end-to-end billing and order operations for major retail accounts including HSN and QVC.
- Coordinated order entry, purchase orders, pick tickets, packing lists, invoicing, SKU validation, UPC creation, and account compliance requirements to streamline operations.
- Led weekly three-way-match reconciliation across purchase orders, receipts, and invoices, identifying and resolving pricing, quantity, and shipment discrepancies.
- Managed operational documentation throughout the order lifecycle to ensure accurate and timely processing.
- Partnered with sales, logistics, production, and finance teams to align billing, fulfillment, production timelines, and account requirements.
- Developed and implemented SOPs to improve process consistency, training, efficiency, and audit readiness.
- Developed dashboards and operational reports to track discrepancies, enhance workflow performance, and support month-end activities.
- Updated WIP and production tracking to enhance cross-functional visibility and communication.
- Managed high-volume operational priorities while maintaining accuracy across multiple concurrent accounts and deadlines.
Showroom Sales, Office Operations & Executive Support
MERYL DIAMOND LTD
New York, NY
08.2024 - 10.2024
- Supported executive leadership by streamlining scheduling, preparing meetings, managing expenses, and optimizing administrative workflows for daily business operations.
- Coordinated effective communication between executives, clients, vendors, and internal teams to ensure alignment and clarity.
- Managed office vendors and oversaw procurement, deliveries, facilities, hospitality, and meeting logistics to maintain operational efficiency.
- Maintained product catalogs, SKU databases, and operational documentation.
E-Commerce & Logistics Coordinator
ZEGNA
New York, NY
10.2023 - 08.2024
- Directed e-commerce and fulfillment operations across direct-to-consumer and e-concession channels.
- Coordinated inventory allocation and operational workflows across headquarters, warehouse, retail, and 3PL teams to enhance supply chain efficiency.
- Partnered with headquarters, warehouse, retail, and 3PL teams to coordinate inventory allocation and operational workflows.
- Coordinated high-priority orders, VIP requests, inventory transfers, shipment prioritization, returns, and fulfillment exceptions.
- Generated daily operational reports and identified cross-functional issues for resolution, facilitating smoother operations.
- Created and implemented SOPs that standardized warehouse workflows, ensuring operational consistency and reliability.
- Reduced fulfillment timelines by 18%.
Showroom & Logistics Coordinator
ZEGNA
New York, NY
03.2023 - 10.2023
- Managed sample trafficking, product movement, showroom logistics, international shipments, and inventory documentation to ensure smooth operations.
- Coordinated UPC uploads, sample allocations, and returns with shipment documentation and inventory reconciliation to maintain accurate inventory levels.
- Coordinated UPC uploads, sample allocations, returns, shipment documentation, and inventory reconciliation.
Talent & Project Manager
THE MAXX AGENCY
New York, NY
05.2022 - 02.2023
- Executed projects, managed talent relations, contracts, schedules, travel, fittings, production logistics, and campaign deliverables for global fashion and lifestyle clients.
- Coordinated brands, talent, publicists, creative teams, and external stakeholders to ensure seamless collaboration across multiple concurrent projects.
- Coordinated brands, talent, publicists, creative teams, and external stakeholders across multiple concurrent projects.
- Facilitated communication, documentation, and follow-through on high-visibility creative projects to support successful outcomes.
Showroom Manager
COLUMBIA SPORTSWEAR & SOREL
New York, NY
08.2022 - 11.2022
- Managed operations for five simultaneous showrooms during seasonal market preparation, ensuring cohesive execution and presentation.
- Led team of eight visual coordinators, overseeing merchandising, inventory, logistics, staffing, and buyer readiness for successful showroom launches.
- Achieved 100% on-time market readiness for showroom openings, facilitating seamless transitions into peak sales periods.
Brand Strategy & Partnerships
INDEPENDENT CONSULTANT
New York, NY
03.2020 - 08.2022
- Managed strategic partnerships, brand activations, wholesale initiatives, and cross-functional projects for clients including Rick Owens, AREA, Nike, FILA, NARS, and Shiseido.
- Coordinated creative, commercial, operational stakeholders to ensure seamless project execution.
- Managed key account relationships and prioritized time-sensitive business initiatives to align with client objectives.
Showroom & Wholesale Coordinator
RICK OWENS / OWENSCORP USA
New York, NY
11.2015 - 04.2020
- Directed wholesale and business operations across New York and Paris, coordinating international teams, clients, product, logistics, and seasonal business priorities.
- Managed end-to-end wholesale operations, ensuring seamless order entry, confirmations, revisions, allocations, fulfillment coordination, invoicing support, and client communication.
- Led six seasonal markets annually, managing timelines, staffing, merchandising, vendors, logistics, hospitality, and showroom execution.
- Managed product and sample movement across wholesale, retail, PR, celebrity, executive, creative, and e-commerce functions.
- Coordinated international product movement between U.S., Paris, and Italy teams.
- Oversaw logistics for VIPs, celebrities, press, and stylists, coordinating gifting, shipments, tracking, returns, and inventory accountability to enhance client relationships.
- Produced wholesale performance reports, analyzed client sales, and provided market insights to inform strategic decision-making.
- Managed vendors, expenses, facilities coordination, purchasing, and operational infrastructure.
- Recruited and managed seasonal interns and freelance teams.
- Improved international operational workflows, reducing wholesale execution turnaround times by 20%.
Design & Production Assistant
MARA HOFFMAN
New York, NY
04.2012 - 10.2015
- Coordinated product documentation, tech packs, BOMs, materials, samples, purchase orders, vendors, and production timelines.
- Coordinated product documentation, tech packs, BOMs, materials, samples, purchase orders, and production timelines to streamline development process.
- Managed domestic and international vendor communication and delivery schedules to ensure timely product launches.
- Supported fittings, quality control, and seasonal launches for NYFW production to uphold brand standards.
Education
Associate of Applied Science (A.A.S.) - Fashion Design
THE ART INSTITUTE OF NEW YORK CITY
New YorkSkills
- Cross-Functional Admin Coordination
- Project Coordination
- Workflow Optimization
- Invoice Processing & Reconciliation
- Corporate Billing
- Order Management
- Account Compliance
- Operational Coordination
- Data & Documentation Management
- Business Operations
Timeline
Executive Assistant to the Vice President of IT
RAINBOW APPAREL
06.2026 - Current
Billing & Operations Specialist
MERYL DIAMOND LTD
10.2024 - 03.2026
Showroom Sales, Office Operations & Executive Support
MERYL DIAMOND LTD
08.2024 - 10.2024
E-Commerce & Logistics Coordinator
ZEGNA
10.2023 - 08.2024
Showroom & Logistics Coordinator
ZEGNA
03.2023 - 10.2023
Showroom Manager
COLUMBIA SPORTSWEAR & SOREL
08.2022 - 11.2022
Talent & Project Manager
THE MAXX AGENCY
05.2022 - 02.2023
Brand Strategy & Partnerships
INDEPENDENT CONSULTANT
03.2020 - 08.2022
Showroom & Wholesale Coordinator
RICK OWENS / OWENSCORP USA
11.2015 - 04.2020
Design & Production Assistant
MARA HOFFMAN
04.2012 - 10.2015
Associate of Applied Science (A.A.S.) - Fashion Design
THE ART INSTITUTE OF NEW YORK CITY