Drea Mays
Inver Grove Heights,MN
Summary
Experienced Police Officer skilled in communication, critical thinking, and crisis management. Successfully improved relationships between law enforcement and youth as a school resource officer, driving community trust and enhancing safety initiatives through collaboration.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
3rd Pct Daybeat
Minneapolis Police Department
08.2023 - Current
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Developed strong rapport with local business owners to address concerns about crime or vandalism affecting their establishments.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Built excellent rapport and working relationship with the community to build trust and improve upon communication.
- Monitored criminal activity in community to identify suspicious activity.
- Collaborated with community organizations to build trust and enhance safety initiatives.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Crisis Negotiator
Minneapolis Police Department
11.2022 - Current
- Collaborated with law enforcement teams to develop strategic negotiation plans during critical incidents.
- Collaborated with law enforcement to develop strategic negotiation plans during critical incidents.
- Established rapport with individuals in crisis, fostering communication channels for successful resolutions.
- Developed training modules focused on advanced negotiation skills for ongoing professional development of peers.
- Trained staff on negotiation techniques and conflict resolution strategies to enhance departmental effectiveness.
Police Officer
Minneapolis Police Department
03.2016 - Current
- Conducted thorough investigations of criminal activities and incidents.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Collaborated with community organizations to build trust and enhance safety initiatives.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Human Trafficking Unit
Minneapolis Police Department
01.2026 - 02.2026
- Super Bowl Human Trafficking Detail
- Worked as an undercover underaged female
- Worked effectively in fast-paced learning environment
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to a new skill set
- Worked flexible hours across night and weekends
School Resource Officer
Minneapolis Police Department
08.2018 - 07.2020
- Enforced school safety protocols, ensuring secure environments for students and staff.
- Conducted regular safety assessments, identifying potential risks within school premises.
- Collaborated with educators to develop and implement conflict resolution programs.
- Provided mentorship to students on conflict management and decision-making skills.
- Provided security and safety to school staff and students.
- Conducted drug awareness presentations, promoting healthy lifestyle choices among students.
- Performed conflict resolution between the student body, parents, teachers, and administration.
- Served as liaison between the school and local law enforcement agencies to ensure effective communication and collaboration.
- Participated in after-school programs to provide supervision and support, fostering a sense of community within the student body.
- Provided guidance and support for at-risk students through mentorship and counseling programs.
- Assisted with traffic control efforts before and after school hours, ensuring the safe arrival and departure of students each day.
- Assisted in conflict resolution between students, resulting in a decrease in disciplinary incidents.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety the top priority.
Education
Bachelor of Science - Criminal Justice & Law Enforcement
Metropolitan State University
Saint Paul, MN12-2016
Skills
- Crisis de-escalation
- Communication
- Community engagement
- Relationship building
- Critical thinking
- Great Leadership
- Self-Motivation
- Patience and empathy
Accomplishments
- Earned a life-saving award [2025]
- Officer of the Month [2024]
Certification
- Crisis Negotiator since 2022
Languages
Spanish
Professional Working
Timeline
Human Trafficking Unit
Minneapolis Police Department
01.2026 - 02.2026
3rd Pct Daybeat
Minneapolis Police Department
08.2023 - Current
Crisis Negotiator
Minneapolis Police Department
11.2022 - Current
School Resource Officer
Minneapolis Police Department
08.2018 - 07.2020
Police Officer
Minneapolis Police Department
03.2016 - Current
Bachelor of Science - Criminal Justice & Law Enforcement
Metropolitan State University