Summary
Work History
Education
Skills
Timeline
pwb

Dreciann Lucero

Greenville ,North Carolina

Summary

Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.

Work History

Assistant Store Manager

Roses, Variety Wholesalers
Greenville Nc
05 2026 - 07 2026
  • Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
  • Supported sales initiatives by promoting seasonal merchandise and implementing promotional displays.
  • Resolved customer inquiries and complaints promptly to maintain positive shopping experiences.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Customer Service Manager

Roses, Variety Wholesalers
Greenville Nc
02 2025 - 08 2026
  • Managed customer inquiries, resolving issues efficiently and ensuring high satisfaction levels.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier

Family Dollar
Greenville Nc
08 2023 - 08 2024
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted in maintaining a clean and organized store environment to enhance customer experience.
  • Trained new cashiers on register operations and customer service protocols to improve team performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Speedway Gas Station
Greenville Nc
08 2022 - 08 2023
  • Processed customer transactions accurately and efficiently at point-of-sale system.
  • Managed inventory by restocking merchandise and conducting regular stock checks.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Medical Billing Specialist - Medical Billing

Ultimate Medical Academy
Clearwater Florida
08.2025

Skills

  • Operations
  • Training
  • Stock management
  • POS systems operations
  • Inventory management
  • Organized
  • Dependable

Timeline

Assistant Store Manager

Roses, Variety Wholesalers
05 2026 - 07 2026

Customer Service Manager

Roses, Variety Wholesalers
02 2025 - 08 2026

Cashier

Family Dollar
08 2023 - 08 2024

Cashier

Speedway Gas Station
08 2022 - 08 2023

Medical Billing Specialist - Medical Billing

Ultimate Medical Academy

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Dreciann Lucero