Emma Turcsak
2703 W 69th St ,IA
Summary
Professional Salon Manager knowledgeable about budgeting, inventory controls and compliance standards. Hardworking and quick learning professional with excellent administrative and business management abilities. Over 9 years of experience in field.
Overview
9
9
years of professional experience
Work History
Salon Manager
Great Clips
08.2015 - Current
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Maintained general appointment calendar and set shift schedules.
Education
Medical Terminology - Medical Terminology
Medical Billing And Coding - Medical Coding
Cosmetologist - Cosmetology
08.2015
Diploma -
05.2012
Skills
- Talent Recruitment
- Cleanliness and sanitation
- Supply Management
- Inventory controls
- Appointment Scheduling
- Decision-making skills
- Training staff
- Brand representation
- Marketing initiatives
- Recruitment and hiring
- Problem-solving skills
- CPR Certified
- AED Certified
Timeline
Salon Manager - Great Clips
08.2015 - Current
Eastern Iowa Community College District - Medical Terminology , Medical Terminology
Eastern Iowa Community College District - Medical Billing And Coding , Medical Coding
Capri College - Cosmetologist , Cosmetology
Davenport Central - Diploma ,
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