DREW ALEXANDER
Baton Rouge,LA
Summary
Positive and diligent Assistant Property manager professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 3 years of customer service experience paired with goal-oriented and performance-minded approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Current Assistant Property Manager
AD REAL ESTATE PROPERTIES
03.2020 - Current
- Experience in office management software
- High level of Professionalism and organization
- Internal communication and listening
- Coordination between Property Manager and Tenants along with negotiating leases and collecting security deposits.
- Organization and communicate improvement with vendors and tenants led to 60% retention rate of tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Kept accurate records of all resident and tenant correspondence
Assistant Supervisor
UPLIFTD
11.2012 - 02.2021
- Coordinated with Supervisor on daily operations, including inventory management
- Coached incoming employees and delegated tasks and assignments as needed
- Saved company nearly 50% in annual cost and productivity.
- Tracked employee performance to determine areas of strength and improvement.
- Met customer commitments with skilled management of worker assignments and day-to-day work.
- Maintained safety records and accident reports for human resources
- Maintained compliance with company policies, objectives, and communication goals
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
General Foreman
EDS HOME IMPROVEMENTS
03.2012 - 09.2012
- Delegated responsibilities to crew members and contractors based on project requirements.
- Reviewed work quality against standards and directed crew to correct errors.
- Supervised crew of 7 to 10 people and subcontractor performance and provided consistent feedback.
- Develop goals and objectives that tend to growth and prosperity
- Contacted suppliers and coordinated delivery of materials to job site.
- Completed final walk-throughs at job sites to close out projects
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines
Stock Lead
POTTERY BARN
10.2011 - 02.2012
- Delivered and secured purchases to customer vehicles for 3 different stores.
- Prevented accidents, injuries and errors by keeping stock areas neat.
- Organized pallets for aisle-based food restocking and carts for sections with smaller restocking loads.
- Handled fragile merchandise with extra care to limit damages.
- Provided excellent customer service by answering questions and providing product insights.
- Logged daily production, shrink and inventory levels in computer.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays
- Picked and packed order items
Education
A.A.S - Business
BATON ROUGE COMMUNITY COLLEGE
Baton Rouge, LA05.2017
CERTIFICATE OF RETAIL MANAGEMENT BATON - Retail Management - Retail Management
BATON ROUGE COMMUNITY COLLEGE
Baton Rouge, LA05.2017
Skills
- Word
- Excel
- PowerPoint
- Data Entry
- Client relations
- Customer service
- Ability to work with diverse groups
- Business Administration
Certification
Email Marketing
Human Resources Foundations
Small Business Marketing
Project Management Foundations
Time Management
Additional Information
Proficient in Data Entry along with Microsoft Word, Excel, Access and Powerpoint
Ability to work with diverse groups
Excels in Client relations, customer service and counseling
Timeline
Current Assistant Property Manager
AD REAL ESTATE PROPERTIES
03.2020 - Current
Assistant Supervisor
UPLIFTD
11.2012 - 02.2021
General Foreman
EDS HOME IMPROVEMENTS
03.2012 - 09.2012
Stock Lead
POTTERY BARN
10.2011 - 02.2012
A.A.S - Business
BATON ROUGE COMMUNITY COLLEGE
CERTIFICATE OF RETAIL MANAGEMENT BATON - Retail Management - Retail Management
BATON ROUGE COMMUNITY COLLEGE
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