Drew Battles
Newark,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Sales Associate
Home Depot
04.2024 - 06.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 04.2024
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Monitored inventory and requisitioned low-stock items.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crewman
Tectum
01.2022 - 05.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Assembled products to meet production requirements and daily established quotas.
- Made sure that products were produced on time and are of good quality.
- Utilized hand tools and machinery to safely complete assembly processes.
- Collaborated with team members to meet production deadlines.
Crewman
Samuel Strapping
03.2021 - 12.2021
- Made sure that products were produced on time and are of good quality.
- Assembled products to meet production requirements and daily established quotas.
- Collaborated with team members to meet production deadlines.
- Utilized hand tools and machinery to safely complete assembly processes.
- Loaded and unloaded materials from conveyor belts to support continuous production.
- Inspected finished products for quality and adherence to customer specifications.
Retail Sales Associate
Hobby Lobby
10.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Engaged in friendly conversation with customer to better uncover individual needs.
Assistant Manager
Little Caesars
12.2017 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Skills
- Menu Memorization
- Order Management
- Customer Rapport
- Customer Service
- Display Setup
- Regulatory Compliance
- Safety protocols
- Adaptable learner
- Attention to detail
- Critical thinking
- Task Delegation
- Money Handling
- Task prioritization
- Upselling
- Listening skills
- Customer engagement
- Problem-solving
- Calm demeanor
Timeline
Sales Associate
Home Depot
04.2024 - 06.2025
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 04.2024
Crewman
Tectum
01.2022 - 05.2022
Crewman
Samuel Strapping
03.2021 - 12.2021
Retail Sales Associate
Hobby Lobby
10.2019 - 01.2020
Assistant Manager
Little Caesars
12.2017 - 09.2019
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