Gabrielle Almonte
Hollywood,FL
Summary
Efficient associate known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
Flushing, NY
09.2023 - 05.2024
- Provided accurate information about products, prices and services.
- Advised customers on fragrance selections based on their individual preferences and needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
Sales Associate
Foot Locker
Flushing, NY
02.2023 - 08.2023
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Computed purchases and received and processed cash or credit payment.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
Server
Applebee's Neighborhood Grill & Bar
Flushing, NY
08.2022 - 01.2023
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY06-2024
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2022
Skills
- Table Setting
- Performance Improvement
- Cash Handling
- Guest Engagement
- Food Running
- Price memorization
- Menu Memorization
- High-volume dining
- Upselling
- POS System Operation
- Store Opening and Closing
- Listening Skills
- Relationship Building
- Customer Service
- Positive and professional
- Problem-solving skills
- Goal-Oriented
Languages
Spanish
Professional
English
Native/ Bilingual
Affiliations
- Physically active (soccer, gym, etc)
- Cook (by myself or with friends and family)
- Inquisitive (always love to learn new things!)
Timeline
Sales Associate
Bath and Body Works, Limited Brands
09.2023 - 05.2024
Sales Associate
Foot Locker
02.2023 - 08.2023
Server
Applebee's Neighborhood Grill & Bar
08.2022 - 01.2023
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Hollywood Hills High School
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