Drew Broussard
Erath,LA
Summary
Receptionist skilled in managing patient records, coordinating appointments, and delivering service to visitors. Support team collaboration through organized office upkeep and timely administrative support.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Receptionist
Acadiana Renal Physicians
New Iberia, Louisiana
12.2025 - 08.2026
- Greeted patients and visitors, creating a welcoming environment.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments, ensuring efficient use of clinician time.
- Maintained patient records, ensuring accuracy and confidentiality.
- Processed insurance information, verifying coverage for patients.
- Handled payments and managed daily financial transactions seamlessly.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Unit Secretary
Iberia Medical Center
New Iberia, Louisiana
07.2025 - 03.2026
- Managed patient records and maintained confidentiality in fast-paced environment.
- Coordinated communication between patients, medical staff, and administration.
- Assisted with filing and organizing medical documents efficiently.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Supported medical staff with clerical tasks to enhance workflow efficiency.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Greeted visitors and patients in a courteous and friendly manner.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Provided patient information to facilitate timely admissions and discharges.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Compiled physical and digital documents, charts, and reports.
Barista/Cashier
Planet Nutrition
Abbeville, Louisiana
06.2022 - 09.2023
- Prepared and served a variety of beverages to customers daily.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of the work area and equipment throughout shifts.
- Assisted customers with product selections and answered their questions.
- Stocked inventory, ensuring availability of ingredients and supplies for drinks.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed health and safety guidelines to maintain a safe work environment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Input orders into point of sale system and handled customer payments.
Education
Associate of Science - Health Studies
South Louisiana Community College
Lafayette, LA12-2026
High School Diploma -
Erath High School
Erath, LA05-2023
Some College (No Degree) - Nursing
University of Louisiana At Lafayette
Lafayette, LASome College (No Degree) - Health Information Management
University of Louisiana At Lafayette
Lafayette, LASkills
- Patient record management
- Appointment scheduling
- Medical terminology
- Customer service
- Data entry
- Office organization
- Team collaboration
- Front desk operations
- Cash handling
- Electronic health records
- Microsoft Word, Excel, Access, and VisioSoftware Proficiency
Certification
- BLS
- EKG Technician, expected Oct 2026
Timeline
Receptionist
Acadiana Renal Physicians
12.2025 - 08.2026
Unit Secretary
Iberia Medical Center
07.2025 - 03.2026
Barista/Cashier
Planet Nutrition
06.2022 - 09.2023
Associate of Science - Health Studies
South Louisiana Community College
High School Diploma -
Erath High School
Some College (No Degree) - Nursing
University of Louisiana At Lafayette
Some College (No Degree) - Health Information Management
University of Louisiana At Lafayette