Summary
Overview
Work History
Education
Skills
Timeline
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Drew Bruce

Louisville,KY

Summary

Experienced and versatile professional with a proven track record in sales, operations, and customer service across diverse industries. Successfully developed and executed strategies to drive business growth and build lasting client relationships. Utilized communication skills to create memorable experiences for clients and guests.Through my diverse work background, I have gained experience in customer support, inventory management, product delivery, and the implementation of construction efficiencies.

Overview

4
4
years of professional experience

Work History

Regional Sales Manager

Caldwell Tanks
Louisville
01.2024 - Current
  • Develop requests for quotation (RFQs), requests for proposal (RFPs), or proposals depending on the requirements of the project for use in bid preparation.
  • Achieved sales goals consistently over the past year, resulting in a promotion to sales manager.
  • Contract review and negotiations. This includes the review of customer contracts, understanding potential issues, and the ability to review and explain these issues to the customer.
  • In my first year, I generated over $25 million in Caldwell Tank sales by selling large-scale water towers to municipal and industrial clients. This success was driven by strong communication and coordination with the estimating team to develop precise, competitive final bid submissions.
  • Skilled at managing subcontractor relationships and integrating OSHA safety compliance into cost estimation and planning. Adept at balancing accuracy with efficiency in fast-paced bid environments, with a strong track record of contributing to successful project awards.

Assistant Manager

Excel Distribution
Louisville
08.2023 - 01.2024
  • Supervising and assisting in the day-to-day operations on the shop floor, ensuring efficient inventory management, timely order completion, and ensuring that all safety protocols are met.
  • Managing office duties such as processing orders, preparing reports, interacting with customers, and ensuring proper documentation for shipments and inventory.
  • Assisted in managing daily warehouse operations while effectively leading and communicating with a diverse team, including non-English-speaking staff, by using visual instructions, translation tools, and hands-on training to ensure safety and efficiency.

Server

Frank and Dinos
Lexington
09.2021 - 08.2023
  • Collaborating with team members and kitchen staff to ensure smooth service and a seamless dining experience.
  • Thoroughly understand the menu, including daily specials, and be prepared to describe dishes, explain preparation methods, and provide suggestions based on guest preferences.

Tour Guide

Buffalo Trace Distillery
Frankfort
11.2022 - 01.2023
  • Conducting scheduled tours, ensuring an informative and enjoyable experience for all visitors.
  • Sharing in-depth knowledge of the distillery's history, heritage, and bourbon production process.
  • Providing excellent customer service by answering questions, interacting with guests, and addressing concerns promptly.

Education

Bachelor of Business Administration - Management

University of Kentucky
Lexington-Fayette
12.2022

Skills

  • Microsoft Excel experience
  • Ability to work in a team
  • Customer service experience
  • Effective time management
  • Communication skills
  • Strategic planning
  • Microsoft Office
  • Contract negotiation
  • Request for proposals
  • Customer relationship management

Timeline

Regional Sales Manager

Caldwell Tanks
01.2024 - Current

Assistant Manager

Excel Distribution
08.2023 - 01.2024

Tour Guide

Buffalo Trace Distillery
11.2022 - 01.2023

Server

Frank and Dinos
09.2021 - 08.2023

Bachelor of Business Administration - Management

University of Kentucky

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Drew Bruce