Drew Coleman
Las Vegas ,NV
Summary
Dynamic professional with proven leadership at Jimmy John's, excelling in customer service and team motivation. Demonstrated expertise in money handling and decision-making, enhancing operational efficiency and customer satisfaction. Recognized for maintaining a safe, organized environment while achieving high-quality service delivery and fostering strong team relationships.
Overview
7
7
years of professional experience
Work History
Assistant Manager
LLL Reptile
Las Vegas, NV
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Jimmy John's
Las Vegas, NV
09.2018 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Insulation Installer
Centennial Builders
Jordan, UT
08.2018 - 08.2018
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
Dishwasher
Cafe Sanuki
Las Vegas, NV
01.2018 - 07.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Clark High School
Las Vegas, NV05.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Public safety
- Multi tasking
- Cleanliness
- Sales and Marketing
- Time management
Timeline
Assistant Manager
LLL Reptile
06.2022 - Current
Manager
Jimmy John's
09.2018 - 09.2021
Insulation Installer
Centennial Builders
08.2018 - 08.2018
Dishwasher
Cafe Sanuki
01.2018 - 07.2018
High School Diploma -
Clark High School