Drew Hardwick
Richmond,IN
Summary
Customer-focused associate with experience in retail sales, donation support, and quality control. Skilled in customer service, inventory management, and team collaboration, with a strong work ethic and a record of reliable daily support. Adaptable early-career professional with experience in customer-facing roles and production support. Skilled in communication, problem solving, and inventory handling. Known for creating positive customer experiences, supporting smooth operations, and working well with teams.
Overview
3
3
years of professional experience
Work History
Associate
Finish Line
Richmond , IN
12.2024 - Current
- Identified and matched customer needs with tailored apparel, sneakers, and accessories recommendations, improved overall customer satisfaction.
- Cultivated strong customer relationships through friendly service, enhancing customer loyalty.
- Processed payments using point-of-sale systems.
- Improved inventory readiness by processing shipments and tagging incoming Finish Line stock.
- Recognized as employee of the month for exceptional teamwork and outstanding customer service in February 2025.
Donation Attendant
Goodwill
06.2024 - 08.2024
- Welcomed donors at Goodwill donation center, providing friendly, professional service to enhance donor experience.
- Managed loading and unloading of donation bins, carts, and vehicle donations to ensure timely availability of items for sale.
- Organized donated goods into apparel, household, and hardware categories to streamline processing and facilitate efficient distribution.
Summer Intern for Quality Control
B&F Plastics
Richmond , IN
06.2023 - 08.2023
- Conducted quality checks on molded plastic parts to ensure adherence to specifications.
- Facilitated daily workflow tasks for plastics production teams to support efficient operations.
- Supported B&F Plastics production teams with daily manufacturing tasks.
- Inspected plastic parts for quality and surface defects.
Education
Bachelor of Science - Psychology
IU East
Richmond, IN12-2027
High School Diploma -
Richmond High School
Richmond, IN06-2023
Skills
- Customer service
- Team collaboration
- Inventory management
- Public relations
- Creative problem solving
Accomplishments
- Deans list IU East spring 2026
Experience
- Orthopedic Job Shadowing. Attended Total Knee Replacements, Total Hip Replacements, Distal Radius Fracture, Hip Hemi Arthroplasty, and Hip Nailing.
Timeline
Associate
Finish Line
12.2024 - Current
Donation Attendant
Goodwill
06.2024 - 08.2024
Summer Intern for Quality Control
B&F Plastics
06.2023 - 08.2023
Bachelor of Science - Psychology
IU East
High School Diploma -
Richmond High School