Drew Mosher
Duluth,MN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Volkswagen Of Duluth
Duluth, MN
12.2018 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Sold on avenge 15 cars a month.
Valet
Fitger's Inn
Duluth, MN
02.2016 - 12.2018
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Handled cash, made accurate change and maintained balanced cash drawer.
Valet
Hilton
Ashville , NC
02.2011 - 08.2015
- Determined customer needs by asking relevant questions and listening actively to responses.
- Escorted drivers to vehicles and helped load or carry large items.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Helped guests unload and load luggage.
Education
15 Credits of Coursework
Lake Superior College
Duluth, MN12 Credits of Coursework
Association Free Lutheran Theological Seminary And Bible School
Plymouth, MN12 Credits of Coursework
Covenant Bible College
Windsor, Colorado St. Michael-Albertville Senior High School
Saint Michael, MNSkills
- Product and Service Knowledge
- Consultative Selling Techniques
- Prospecting and Cold Calling
- Customer Service
- Adaptable and Flexible
- Meeting Sales Goals
- Demonstrating Vehicle Features
- Sales Conversion
- Building Customer Relationships and Loyalty
- Lead Follow-Up
- Strong Communication and Interpersonal Skills
Timeline
Sales Consultant
Volkswagen Of Duluth
12.2018 - Current
Valet
Fitger's Inn
02.2016 - 12.2018
Valet
Hilton
02.2011 - 08.2015
15 Credits of Coursework
Lake Superior College
12 Credits of Coursework
Association Free Lutheran Theological Seminary And Bible School
12 Credits of Coursework
Covenant Bible College
St. Michael-Albertville Senior High School