Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Drew Schmitt

Plainfield,IL

Summary

Enrollment professional with solid experience in onboarding, client relations, and data management. Strong focus on collaboration and achieving results, adapting to changing needs and providing dependable support. Skilled in customer service, database systems, and problem-solving. Recognized for excellent communication, organizational skills, and results-driven mindset.

Overview

6
6
years of professional experience

Work History

Enrollment Specialist

Accelerated Strategies
02.2023 - Current
  • Updated, entered, and reviewed thousands of client data monthly.
  • Communicated effectively via telephone, email, and in person with prospective clients.
  • Enhanced client service by promptly addressing inquiries and resolving issues in a timely manner.
  • Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs and needs.
  • Fostered partnerships with multiple local organizations to expand program reach, enhancing community engagement.
  • Improved data accuracy, meticulously maintaining and updating applicant records.

CNA, Float Pool

Advocate Good Samaritan Hospital
06.2019 - 07.2022
  • Utilized multiple forms of therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with client that have different ethnic backgrounds.
  • Offered immediate assistance in emergencies and routine paging situations to evaluate needs and deliver results.
  • Documented and followed up with thousands of patients information and activities in client records.
  • Negotiate with large quantities of vendors, and patients to secure the best possible outcomes.
  • Resolve conflicts between different individuals in different health care settings.

Education

Bachelor of Science - Nursing

Saint Xavier University
Chicago, IL

Skills

  • Sales Experience
  • Exceptional communication
  • Documentation management
  • Reporting and analytics
  • Customer service expertise
  • Mathematics skills
  • Data entry skills
  • Strong organization
  • Client relationship building
  • Customer service background

Accomplishments

  • Awarded Closer of the Year 2024
  • Supervised appointment setting department and streamlined systems & processes to achieve higher call to bookings ratio
  • Maintained a Closing ratio of over 60% in 2024

Timeline

Enrollment Specialist

Accelerated Strategies
02.2023 - Current

CNA, Float Pool

Advocate Good Samaritan Hospital
06.2019 - 07.2022

Bachelor of Science - Nursing

Saint Xavier University

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