Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Reyes

Shreveport,LA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Enrollment Specialist

Assurance IQ
09.2023 - 01.2024
  • Streamlined the enrollment process for increased efficiency and enhanced user experience.
  • Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
  • Served as a liaison between Medicare Beneficiaries, insurance carriers, and Assurance IQ for seamless communication during the enrollment process.
  • Updated, entered and reviewed customer data.

Medicare Sales Representative

Assurance IQ
09.2021 - 09.2023
  • Enhanced customer satisfaction by addressing and resolving Medicare-related inquiries promptly and accurately.
  • Provided exceptional customer service during annual enrollment periods, assisting clients with plan changes or updates as needed.
  • Assisted clients with the completion of enrollment forms, ensuring accuracy and compliance with regulatory requirements.
  • Analyzed customer needs to provide customized insurance solutions.

Insurance Agent

Providus Financial Services
03.2016 - 09.2021
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Education

Bachelor of Science - Business Administration

Mllier Motte College
Wilmington, NC
07.2016

Associate of Science - Accountin

Miller Motte College
Wilmington, NC
07.2014

Skills

  • Workflow Optimization
  • Customer Service Expertise
  • Sales Experience
  • Goal setting
  • Attention to detail
  • Multitasking capabilities

Timeline

Enrollment Specialist

Assurance IQ
09.2023 - 01.2024

Medicare Sales Representative

Assurance IQ
09.2021 - 09.2023

Insurance Agent

Providus Financial Services
03.2016 - 09.2021

Bachelor of Science - Business Administration

Mllier Motte College

Associate of Science - Accountin

Miller Motte College

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Stacey Reyes