Drew Smith
Scott Depot
Summary
Dynamic Bar Manager with a proven track record at Bricks and Barrels, excelling in customer relationship building and inventory management. Expert in fostering a loyal customer base through exceptional service and creating seasonal cocktail menus. Skilled in team leadership and responsible alcohol service, ensuring compliance with health codes and ABC standards.
Overview
18
18
years of professional experience
Work History
Bar Manager
Bricks and Barrels
05.2014 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained vendor relationships through local distributors.
- Manage product inventory, and customer trends, always making sure restaurant had product in stock and the highest quality.
- Create seasonal cocktail menus.
- Assist staff with questions about pairing wine with dinner suggestions.
Bartender
Olive Garden Restaurant
02.2007 - 05.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
St. Albans High School
Saint Albans, WVSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Inventory management
- Health codes compliance
- Customer relationship building
- Sales promotion
- Menu updating
- Vendor management
- Cost control
- ABC standards
Accomplishments
Voted “Charleston’s Best Bartender” 2020, 2021, 2022
Timeline
Bar Manager
Bricks and Barrels
05.2014 - Current
Bartender
Olive Garden Restaurant
02.2007 - 05.2014
St. Albans High School
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