Driliana Zamora

El Rey Import, C.A.

Maturin-Venezuela, DC

01.2010 - 07.2021

Assisted customers with product selection, pricing and availability.
Demonstrated expertise in hardware products and services to customers.
Maintained a clean, organized and well-stocked sales floor.
Performed daily inventory checks of all merchandise on the sales floor.
Provided customer service support for store operations, including returns and exchanges.
Resolved customer inquiries and complaints in a timely manner.
Processed cash and credit transactions accurately at checkout counter.
Developed product knowledge by attending training sessions and reading materials provided by vendors.
Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
Educated customers on features and benefits of various products available in the store.
Worked collaboratively with team members to meet company goals.
Participated in weekly meetings to discuss new products, promotions and sales strategies.
Maintained accurate records of customer purchases for future reference.
Ensured compliance with all applicable laws, regulations, policies and procedures related to retail operations.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Exchanged merchandise for customers and accepted returns.
Ticketed, arranged and displayed merchandise to promote sales.
Computed purchases and received and processed cash or credit payment.

Summary