Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dr. Kejal Chitalia

Pune

Summary

Dynamic Healthcare professional with diverse experience across patient services, healthcare administration, and facility management. Proven track record of exceeding expectations, ensuring patient care, and cultivating collaborative teamwork within a demanding environment.

Overview

14
14
years of professional experience

Work History

Healthcare Administrator

NM Medical & Diagnostics
06.2022 - 01.2024
  • Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
  • Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
  • Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
  • Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
  • Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
  • Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Boosted revenue generation through the successful implementation of marketing strategies targeting new patient demographics.
  • Reduced operational costs by negotiating better contracts with vendors and optimizing resource allocation.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Clinical Operations Supervisor

Navjeevan Blood Bank
12.2009 - 12.2011
  • Implemented evidence-based practices into daily operations, promoting a culture of continuous learning among clinical staff members.
  • Streamlined administrative processes such as appointment scheduling, billing procedures, and record-keeping for increased accuracy and reduced errors.
  • Organized and managed multiple blood donation drives across Mumbai.
  • Assessed patients, determined needs, and managed care.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.

Education

B.H.M.S. - Homeopathic Medicine & Surgery

Smt.C.M.P. Homeopathic Medical College
Mumbai
11-2008

H.S.C. - Junior College (Science)

Bhavans College
Andheri (west), Mumbai
02-2004

S.S.C. -

St.Anne's High School
Borivali(west), Mumbai
03-2002

Skills

  • Interdepartmental functions coordination
  • Patient care assessment
  • Multidisciplinary team collaboration
  • Healthcare compliance
  • Diagnostic services monitoring
  • Inventory and restocking
  • Strong verbal & written communication skills
  • Medical history & patient Case taking
  • Calm and professional under pressure

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Full Professional
French
Professional Working
Gujarati
Native or Bilingual

Timeline

Healthcare Administrator

NM Medical & Diagnostics
06.2022 - 01.2024

Clinical Operations Supervisor

Navjeevan Blood Bank
12.2009 - 12.2011

B.H.M.S. - Homeopathic Medicine & Surgery

Smt.C.M.P. Homeopathic Medical College

H.S.C. - Junior College (Science)

Bhavans College

S.S.C. -

St.Anne's High School

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Dr. Kejal Chitalia