Dr. Richard Jankowski Jr.
Voorhees,NJ
Summary
Dynamic leader with a proven track record with the Defense Logistics Agency and Nonprofit Organizations, excelling in strategic leadership and process improvement. Successfully cultivated collaboration and innovation, enhancing organizational performance. Adept at project management and relationship building, driving initiatives that foster team development and achieving operational excellence.
Overview
42
42
years of professional experience
Work History
Board Chair
Volunteer Center Of South Jersey
05.2025 - Current
- Plan and oversee meetings in accordance with governing documents.
- Work with staff to plan and expand the reach of the Center.
- Represent the organization at conferences and events.
- Cultivated culture of innovation and collaboration using increased communication and followup.
- Participate in activities to understand them to promote outside the organization.
President
Old Baldy Civil War Round Table
01.2009 - 01.2025
- Use leadership practices to rebuild into an award winning organization.
- Over a period of time worked with the Board to develop and implement a marketing plan to expand the reach and increase awareness.
- Supported management team for optimal performance.
- Cultivated strong relationships with external partners to foster collaboration, maximize resources. and strengthen network.
Doctoral Student
Stockton University
09.2020 - 05.2024
- Collaborated on group projects to complete professional deliverables.
- Generated reports detailing findings and recommendations.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Completed rigorous readings as directed to support unit learning goals.
- Conducted research study on retention of volunteers by nonprofit leaders during crisis.
Business Process Analyst
Defense Logistics Agency - Troop Support
10.2006 - 01.2021
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Analyzed and assessed functional and organizational activities.
- Assessed business processes and identified ways to boost improvement.
- Collaborated with upper management to drive strategy and implement new processes.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
- Served as local representative on national teams for various projects.
Business Process Analyst – PDMI
Defense Logistics Agency - Troop Support
09.2005 - 10.2006
- Coordinated weekly meetings for internal and external groups.
- Served as Functional Lead on Solution Delivery Team, doing system planning for DLA Product Data Management Initiative (PDMI).
- Developed KPIs and metrics to measure process performance data to assure that the enterprise solution meets performance targets.
Business Process Analyst – BSM
Defense Logistics Agency - Troop Support
12.2002 - 09.2005
- Mentored and guided employees to foster proper completion of assigned duties.
- Initiated timely response to emails, voicemails, and written correspondence.
- Served as Team Leader for multi-center Quality Module Team.
- Researched, planned and developed Training Curriculum and course materials.
- Provided guidance and direction on problem solving methods to use in designing Process Improvements.
- Demonstrated innovation and initiative in proposing creative solutions to challenges.
Product Services Specialist
Defense Supply Center Philadelphia
04.1994 - 12.2002
- Maintained high customer satisfaction standards to meet or exceed targets.
- Executed tasks within time and budget constraints.
- Coordinate a multifunctional team of Specialists to resolve challenges.
- Analyzed goal progress and adjusted resources
Supervisory Quality Assurance Specialist
Defense Personnel Supply Center
12.1990 - 04.1994
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected items and compared against standards to meet regulatory requirements.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Developed and implemented procedures to meet product quality standards.
- Empowered team to achieve organizational vision, values, and mission objectives.
Senior Analyst Quality Assurance
Defense Personnel Supply Center
03.1989 - 12.1990
- Observed packing operations to verify conformance to specifications.
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
Program Analyst
Defense Personnel Support Center Clothing & Textiles
09.1987 - 03.1989
- Helped solve diverse program problems with in-depth analysis.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Evaluated current processes to develop improvement plans.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Supply Systems Analyst
Defense Personnel Support Center - Subsistence
11.1983 - 09.1987
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Designed/provided training courses
Education
Ed. D. - Organizational Leadership
Stockton University
Galloway, NJ05-2024
Master of Science - Military History (US Civil War)
American Military University
Charlestown, WV 06-2013
MBA - Management
Saint Joseph's University
Philadelphia, PA05-1995
Bachelor of Science - Computer Science/Mathematics
Bradley University
Peoria, Illinois, IL05-1983
Skills
- Board governance
- Project oversight
- Collaborative mindset
- Strategic leadership
- Program oversight
- Goal setting
- Consulting
- Leadership and people development
- Teamwork
- Relationship and team building
- Adaptability and flexibility
- Interpersonal skills
- Project management
- Reliability
- Problem-solving
- Quality assurance
- Innovation management
- Process improvement
- Team building
- Continuous improvement
- Multitasking
- Meeting facilitation
- Fundraising expertise
- People and culture
- Time management
- Executive leadership
- Analytical and critical thinker
- Active listening
Accomplishments
Volunteer Center South Jersey Board May 2024 –May 2025
Inland Empire Civil War Round Table Board 2024-2025
Civil War Round Table Congress Board of Directors - May 2020-2023
Director of the Ambassador Program for the Civil War Round Table Congress. [2020-2023]
New Jersey Civil War Sesquicentennial Committee 2010-2015
Pi Gamma Mu Board of Directors 2013-2014
Philadelphia Area Coordinator for Bradley University Alumni 2001- 2012
USDA Executive Leadership Program 2002
Alpha Phi Omega (APO):
Zeta Alpha Chapter, Bradley University Canned Foods Drive Chair 1981, Parliamentarian 1981-1982, Chapter President 1982
Section (New Jersey) Secretary, vice-chairperson, chapter-representative 1984-1993
Rechartered chapter at Glassboro State University, and started a new chapter at Rutgers University, Camden.
Regional Alumni Council 1988-1990
Regional staff 1986-1993
National Alumni Committee 1987-1989
Vice President, Jersey Alumni Association South 1993
National Service Committee 1990-1992
Attended National Volunteer Conference 2015, 2017
Deputy Region I Alumni Coordinator 2016-2018
ARTS [Alumni Returning To Serve] National Coordinator [2015-2021]
Vice President Membership APOAANJ 2018-2019
Minor League Ballpark Chaser. Attended games at 299 Minor League Ballparks 2002-2025
Affiliations
Society for Women and the Civil War Board, Jan 2025-
Volunteer Center South Jersey Board Chair, May 2025 -
Executive Committee Certified Nonprofit Professionals Jan 2025 -
ARNOVA Community and Grassroots Association Section 2024-
Alpha Phi Omega (APO) National Co-Ed Service Fraternity 1979-
Omicron Delta Kappa National Leadership Honor Society 1983-
APO, Society of Life Members 1983-
Golden Key International Honor Society – 2010-
Delta Epsilon Tau Honor Society – 2012-
Pi Gamma Mu International Honor Society – 2011-
Timeline
Board Chair
Volunteer Center Of South Jersey
05.2025 - Current
Doctoral Student
Stockton University
09.2020 - 05.2024
President
Old Baldy Civil War Round Table
01.2009 - 01.2025
Business Process Analyst
Defense Logistics Agency - Troop Support
10.2006 - 01.2021
Business Process Analyst – PDMI
Defense Logistics Agency - Troop Support
09.2005 - 10.2006
Business Process Analyst – BSM
Defense Logistics Agency - Troop Support
12.2002 - 09.2005
Product Services Specialist
Defense Supply Center Philadelphia
04.1994 - 12.2002
Supervisory Quality Assurance Specialist
Defense Personnel Supply Center
12.1990 - 04.1994
Senior Analyst Quality Assurance
Defense Personnel Supply Center
03.1989 - 12.1990
Program Analyst
Defense Personnel Support Center Clothing & Textiles
09.1987 - 03.1989
Supply Systems Analyst
Defense Personnel Support Center - Subsistence
11.1983 - 09.1987
Ed. D. - Organizational Leadership
Stockton University
Master of Science - Military History (US Civil War)
American Military University
MBA - Management
Saint Joseph's University
Bachelor of Science - Computer Science/Mathematics
Bradley University
Awards
Outstanding Young Man in America 1986, 1992
Alpha Phi Omega Section Distinguished Service Key 1992
DLA Meritorious Service 1992, 2003, 2005
2011 Secretary of Defense Environmental Award for Sustainability-Team
Department of Defense Joint Meritorious Unit Award April 2014
DLA Commander's Coin September 2014
Under Secretary of Defense (Acquisition, Technology and Logistics) "Spotlight" Award 2014
Delaware Valley Civil War Round Table Award of Merit 2016
DLA Director’s Strategic Goals Award (2017, 2018)