Dru Iles
Summary
Dependable and upbeat retail sales professional with experience in high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Strong Social Media skills and internet influencer.
Frequent user of TikTok, Snapchat, Instagram and can navigate FaceBook.
Good camera skills with phone, Ipad, computer.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Old Navy
07.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Met new credit card activation goals monthly.
- Frequently asked to assist other stores.
- Assisted with truck unloads of new merchandise and stocking.
Teacher's Assistant
Stoney Point Elementary
08.2022 - 12.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Received HS credit for A+ Program.
Babysitter
Neighbors And Family Members
01.2018 - 12.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Volunteer
Summit Volleyball Club
06.2020 - 07.2021
- Assisted with Rec league volleyball teams.
- Frequently officiated games as Up Ref and at Score Table and line judge rolls.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running camps and tryouts by helping with organization and planning.
Hostess
Main Event
10.2020 - 06.2021
- Greeted customers upon arrival and provided friendly and warm presence throughout check in process.
- Took reservations for activities, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Grain Valley High School
Grain Valley, MO12.2022
Skills
- Store Opening and Closing
- Educational Opportunities for customer credit cards
- Product Promotion
- Handling stock
- Customer service, handled sales and returns
- Folding Clothes
- Cash Handling
- Strategic Selling
- Suggestive Selling
- Retail Sales
- Customer Assistance
- Dispute Mediation
- Cash Register Operation
Timeline
Teacher's Assistant
Stoney Point Elementary
08.2022 - 12.2022
Retail Sales Associate
Old Navy
07.2022 - 08.2023
Hostess
Main Event
10.2020 - 06.2021
Volunteer
Summit Volleyball Club
06.2020 - 07.2021
Babysitter
Neighbors And Family Members
01.2018 - 12.2022
High School Diploma -
Grain Valley High School