Druzilla Beaver
Manhattan
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Union Station by JP's. Proven ability in cash handling and conflict resolution, consistently enhancing guest experiences. Adept at upselling and merchandise display, contributing to increased customer satisfaction and engagement. Passionate about delivering tailored solutions and fostering positive relationships.
Overview
1
1
year of professional experience
Work History
Server
Union Station by JP's
11.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Handled cash transactions accurately while processing payments through the POS system.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Intern
Eagle Nest Inc.
05.2025 - 08.2025
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Designed product displays to promote product visibility and customer engagement.
- Assisted in creating written, video, and image content for marketing channels.
- Developed content for newsletters and email campaigns to keep subscribers informed and engaged.
- Engaged with customers through active listening to identify needs and provide tailored solutions.
- Prepared merchandise for the sales floor by pricing or tagging.
Carhop
Sonic
06.2025 - 07.2025
- Delivered food and beverages to customers efficiently, ensuring timely service.
- Maintained the cleanliness of the dining area and service stations to enhance customer experience.
- Operated the point-of-sale system for order entry and payment processing accurately.
- Assisted in training new staff on menu items and customer service protocols.
- Operated headset communication system to take orders quickly and accurately from customers.
Education
Bachelor of Science - Fashion Studies
Kansas State University
Manhattan, KS05-2029
High School Diploma -
Andover High School
Andover, KS05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Conflict resolution
- Sales strategies
- Upselling
- Merchandise display
- Fitting room maintenance
Timeline
Carhop
Sonic
06.2025 - 07.2025
Intern
Eagle Nest Inc.
05.2025 - 08.2025
Server
Union Station by JP's
11.2024 - Current
Bachelor of Science - Fashion Studies
Kansas State University
High School Diploma -
Andover High School