D'Sean Fisher
Madison,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kwik Trip
06.2023 - Current
- Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
- Engaged with customers to effectively build rapport and lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Asset Protection Associate
Walmart
04.2022 - 06.2023
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Kept patrons and employees safe and from criminal activity.
- Assisted law enforcement in apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Collaborated with cross-functional teams to design and implement store-wide initiatives aimed at minimizing theft risks during high-traffic periods such as holidays and special events.
- Streamlined reporting procedures for incidents of theft or fraud, enabling swift resolution of cases and timely submission of data to corporate offices.
- Controlled reduction of loss inventory by protecting company assets.
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Wrote reports for internal and external crime, burglary, or theft.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Maintained secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
Warehouse Worker
Amazon
07.2021 - 10.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Cart Attendant
Wal-Mart Supercenter
12.2019 - 04.2021
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in timely manner.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Increased safety by promptly reporting any damaged or unsafe carts for repair or replacement.
- Maintained organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Collaborated with team members to maintain clean, safe, and presentable store premises at all times.
- Supported efficient store operations by returning stray merchandise to appropriate departments as needed.
- Maintained clear traffic pathways throughout parking lot by removing abandoned carts in timely fashion.
- Utilized company-provided equipment safely and effectively while performing daily tasks such as cart retrieval or transport.
- Adhered consistently to store policies on safety measures like wearing reflective gear while working outdoors.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Completed other assigned duties such as stocking shelves or bagging groceries when necessary, demonstrating versatility within role.
- Offered carts to patrons.
- Removed broken and unserviceable carts from inventory for repair.
Education
Some College (No Degree) - Railroad And Railway Transportation
University of Wisconsin - Madison
Madison, WIAssociate Of Engineering - Civil Engineering
Madison Area Technical College
Madison, WI06.2026
High School Diploma -
La Follette High School
Madison, WI06.2021
Skills
- Policy and Procedure Adherence
- Order Processing
- Product Runs
- Sales and Promotions
- Money Handling
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Business Development
- Excellent People Skills
- Customer Satisfaction
- Listening Skills
Languages
German
Professional Working
Timeline
Sales Associate
Kwik Trip
06.2023 - Current
Asset Protection Associate
Walmart
04.2022 - 06.2023
Warehouse Worker
Amazon
07.2021 - 10.2021
Cart Attendant
Wal-Mart Supercenter
12.2019 - 04.2021
Some College (No Degree) - Railroad And Railway Transportation
University of Wisconsin - Madison
Associate Of Engineering - Civil Engineering
Madison Area Technical College
High School Diploma -
La Follette High School