D'Shae Webb
Texas Roadhouse
Clarksville,TN
3
Certifications
11
years of professional experience
Server/Waiter/Bartender supporting dining-room and bar service with customer service, cash handling, and food safety practices. Manages 40+ drinks per shift, orders, checks, and guest needs in a fast-paced restaurant setting while keeping service smooth and accurate. Brings steady communication, strong pace, and a polished guest experience to every shift.
Work History
Server/Waiter/Bartender
4 Years- Mix and serve 30-50 drinks nightly while keeping bar service smooth and organized.
- Handle 1-50 guest tables daily with prompt, friendly service and accurate order delivery.
- Keep dining areas clean, stocked, and ready for guests throughout each shift.
- Resolve guest concerns calmly, coordinate with kitchen staff, and maintain a positive service experience.
- Support opening and closing routines by restocking supplies, resetting stations, and preparing for the next shift.
Assembler
5 Months- Assembled and checked daily [number] units for quality and fit to support steady production flow.
- Followed assembly instructions carefully to keep parts aligned and completed work consistent.
- Maintained a clean, safe workstation and removed debris to support efficient daily operations.
- Worked with team members to move materials, resolve simple issues, and keep production on schedule.
Cashier/Cook
7 Months- Handled register transactions and balanced cash drawer activities with attention to accuracy and customer service.
- Prepared ingredients and assembled menu items according to store procedures and portion standards.
- Maintained a clean work area by wiping surfaces, restocking supplies, and following closing routines.
- Supported team members during peak hours by taking orders, packaging food, and keeping service moving.
- Followed opening procedures to prepare stations, organize supplies, and start service on time.
- Restocked condiments, packaging, and prep supplies to keep service areas ready throughout the shift.
- Communicated order details clearly between the register and kitchen to reduce service delays.
- Handled customer questions and concerns with a calm, courteous approach during busy periods.
- Packed drive-thru and counter orders carefully to support accuracy and presentation.
- Assisted with cleanup tasks after meal periods to keep the store organized and ready for the next rush.
- Learned menu changes and service procedures quickly to stay flexible across cashier and kitchen duties.
- Maintained consistent pace and attention to detail while balancing multiple tasks in a fast-paced environment.
Customer Service Rep
4 Months- Answered customer questions and explained service policies in a clear, courteous manner.
- Documented call details and follow-up actions to keep customer records accurate and organized.
- Escalated complex concerns to the appropriate team while keeping customers informed of next steps.
- Maintained a calm, professional tone during difficult conversations to support positive customer interactions.
Education
High School Diploma
Skills
Customer service
Serving experience
Bartending
Restaurant experience
Food service
Food preparation
Food safety
Cash handling
Inventory control
POS reconciliation
Opening checklist management
Closing checklist management
Opening and closing procedures
Shift scheduling
Team supervision
Employee training
Shift handoff communication
Conflict resolution
Labor cost control
Employee onboarding
Performance coaching
Certification
ServSafe
Personal Information
- Title: Cashier/Cook
- Work Permit: Authorized to work in the US for any employer
Timeline
Server/Waiter/Bartender
Texas Roadhouse
09.2021 - 09.2025Read More
Assembler
Electrolux
08.2017 - 01.2018Read More
Customer Service Rep
Convergys
02.2015 - 06.2015Read More
Cashier/Cook
Taco Bell
01.2015 - 08.2015Read More
Kenwood High School
High School Diploma
Read More