Dawn Smith
Decatur
Summary
Dynamic professional with extensive experience in customer support and accounts receivable management at Allied Supply Company. Proven ability to resolve issues and strengthen client relationships, utilizing photography skills and online communication expertise. Focused on delivering exceptional service and enhancing productivity through effective operational strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Receptionist/Accounts Receivable
Allied Supply Company, Incorporated
Huntsville
05.2001 - Current
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages
- Greet people entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers using a computer, mail, or facsimile machine
- File and maintain records
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Receive, record, and bank cash, checks, and vouchers
- Perform general duties such as filing, answering telephones, and handling correspondence
- Match order forms with invoices, and record the necessary information
Cleaning Crew/Supervisor
Walls 2 Walls Cleaning
Huntsville
12.2018 - 05.2024
- Responsible for cleaning multiple locations
- Managed cleaning crew for multiple locations
- Empty wastebaskets and transport other trash and waste to disposal areas
- Dust and polish furniture and equipment, sweep, mop and vacuum
Online Chat Customer Service
Ibbu
07.2022 - 08.2023
- Assisted Samsung customers with orders and problems using an online chat platform
- Online
Photography Set Assistant Manager/Photographer
Cherry Hill Photography
Huntsville
04.2012 - 12.2014
- Oversee activities directly related to providing holiday photographs
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff
- Take pictures of individuals, families, and small groups.
- Create artificial light, using flashes and reflectors. Test equipment prior to use to ensure that it is in good working order
- Review sets of photographs to select the best work
Education
Associate's degree - web design
Virginial College
Huntsville, Alabama05.2003
High School Diploma -
Brewer Hight School
Florette, Alabama05.2001
Skills
- Customer support and relations
- Accounts receivable management
- Photography and Photoshop skills
- Online communication proficiency
- Email and chat support
- Commercial and residential cleaning
- Problem solving expertise
Certification
Google My Business, 01/01/25
Timeline
Online Chat Customer Service
Ibbu
07.2022 - 08.2023
Cleaning Crew/Supervisor
Walls 2 Walls Cleaning
12.2018 - 05.2024
Photography Set Assistant Manager/Photographer
Cherry Hill Photography
04.2012 - 12.2014
Receptionist/Accounts Receivable
Allied Supply Company, Incorporated
05.2001 - Current
Associate's degree - web design
Virginial College
High School Diploma -
Brewer Hight School