D. Somone Mclean
Sanford,NC
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marshalls Department Store
Sanford, NC
08.2023 - 04.2024
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Computed purchases and received and processed cash or credit payment.
Sales Associate
Lowes Home Improvment
Sanford, NC
09.2022 - 08.2023
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Pharmacy Cashier
Walmart
Sanford , NC
06.2016 - 02.2018
- Ensured all safety protocols were followed when handling medications or hazardous materials.
- Operated computer systems to enter customer orders into the system.
- Adhered to HIPAA regulations when handling confidential patient information.
- Answered customer questions and referred to pharmacist for medication information.
- Assisted pharmacists with inventory management, including stocking shelves and conducting inventory counts.
Education
Secretarial Studies and Office Administration
Central Carolina Community College
Sanford, NCSkills
- Positive and professional
- Written and oral communication skills
- Flexible Schedule
- Stocking and Receiving
- Retail merchandising expertise
- Customer Service
- Money Handling
Timeline
Sales Associate
Marshalls Department Store
08.2023 - 04.2024
Sales Associate
Lowes Home Improvment
09.2022 - 08.2023
Pharmacy Cashier
Walmart
06.2016 - 02.2018
Secretarial Studies and Office Administration
Central Carolina Community College
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