Douglas Stewart
Lebanon,NJ
Summary
I would truly value an opportunity to share my enthusiasm for nature with others. In 2022, I hiked the Appalachian trail for 3 months from Georgia to West Virginia. I learned to enjoy the environment safely and responsibly through survival skills and Leave No Trace techniques. This experience, along with my customer service skills, will enable me to be a committed and effective advocate and supporter of our natural heritage.
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
10.2017 - Current
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained new partners on barista skills, cash handling procedures, food safety and handling protocols, and other company policies for consistent team performance.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Swim Instructor
YMCA
10.2016 - 01.2022
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Developed strong relationships with students' families through open communication channels, fostering loyalty to our program over time.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
Pool Lifeguard
YMCA
09.2016 - 01.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
No Degree - Hospitality And Tourism Management
Stockton University
GallowayHigh School Diploma -
Voorhees High School
Glen Gardner, NJ06.2017
Skills
- Customer service
- Staff training and development
- Team building and leadership
- Opening/closing team lead, money handling (deposits,safe)
- Inventory control/ordering
Timeline
Barista Shift Supervisor
Starbucks
10.2017 - Current
Swim Instructor
YMCA
10.2016 - 01.2022
Pool Lifeguard
YMCA
09.2016 - 01.2022
No Degree - Hospitality And Tourism Management
Stockton University
High School Diploma -
Voorhees High School