Duaa Albayati
Detroit
Summary
Dedicated Medical Assistant with extensive experience in managing medical records and assisting with procedures. Skilled in medical terminology and patient care, ready to contribute to a collaborative healthcare environment focused on compliance and quality service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Foot and Ankle Specialist
Dearborn, MI
01.2020 - 07.2023
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Coordinated medical records management, ensuring compliance with privacy regulations and accuracy.
- Assisted physician with procedures
- Assisted with x-rays as needed
Customer Service Cashier
Walgreens
Dearborn, MI
01.2012 - 07.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and issue resolution, enhancing satisfaction.
- Maintained accurate cash drawer and balanced end-of-shift financial reports.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to improve store layout for better customer flow.
- Ensured compliance with company policies regarding inventory management and safety protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Michael Berry Career Center
Dearborn, MI08.2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Phlebotomy
- Reliable team player
- Electronic health records
- Immunization administration
- Maintaining confidentiality
Certification
- CMA - Certified Medical Assistant
Languages
Arabic
English
Timeline
Medical Assistant
Foot and Ankle Specialist
01.2020 - 07.2023
Customer Service Cashier
Walgreens
01.2012 - 07.2014
Michael Berry Career Center