Summary
Overview
Work History
Education
Skills
Timeline
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Duane Dove

New Orleans,LA

Summary

Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Demonstrates strong interpersonal skills and a talent for effectively resolving concerns. Proven ability to retrieve and deliver laundry loads while operating equipment safely and maintaining high standards. Committed to achieving demanding daily targets through accurate and efficient work practices.

Overview

13
13
years of professional experience

Work History

Bartender

Verret's Lounge
New Orleans, LA
09.2023 - 03.2025
  • Poured wine, beer and cocktails for patrons.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Assisted in setting up the bar for service shift.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided excellent customer service.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Effectively multitasked within fast-paced environment.
  • Completed day-to-day duties accurately and efficiently.

Property Manager

A10 Properties
Denver, CO
02.2017 - 08.2023
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Prepared and submitted monthly tenant visit logs.
  • Updated tenant and unit information to keep current in housing database.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.

Paraprofessional

Smith Agency
Aurora, CO
05.2012 - 02.2017
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Attended professional development workshops related to job responsibilities.
  • Distributed pencils, paper, textbooks and workbooks to students.
  • Monitored student progress and provided feedback to teachers and parents.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Guided students in developing organizational and study skills.
  • Taught daily life skills and behaviors to students to build practical knowledge.

Education

Sebastopol Attendance Center
Sebastopol, MS

Skills

  • Liquor law compliance
  • Teamwork and professionalism
  • Multitasking
  • Customer service expertise
  • Financial records oversight
  • Health and safety compliance
  • Attention to detail
  • Conflict resolution
  • Decision-making
  • Complex Problem-solving
  • Cash handling
  • Point of sale

Timeline

Bartender

Verret's Lounge
09.2023 - 03.2025

Property Manager

A10 Properties
02.2017 - 08.2023

Paraprofessional

Smith Agency
05.2012 - 02.2017

Sebastopol Attendance Center

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