Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Fred Turner Award
Generic

Duane Fuhrmann

Ardmore,OK

Summary

Highly motivated people first operations professional with a passion for empowering teams, fostering a positive work culture, and driving performance through empathy, accountability, and clear communication. Core values include leading by example and prioritizing the development and well-being of team members by recognizing individual strengths and fostering an environment where people feel valued, heard, and motivated to excel. Committed to leading with integrity and aligning team goals with organizational vision.

Outside of work, I enjoy spending time with my family, staying active, and continuously learning through education and professional development. These experiences help shape my leadership style and commitment to helping teams succeed.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Seasonal Operations Supervisor

Best Buy
Ardmore, OK
09.2025 - Current
  • Supervise daily operations, ensuring compliance with company policies and procedures.
  • Train and mentor team members to enhance performance and productivity.
  • Implement process improvements that streamline workflows and reduce operational delays.
  • Troubleshoot receiving, decant, and pick errors to minimize inventory shrinkage
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Process Coordinator and Equipment Trainer

Best Buy
Ardmore, OK
10.2023 - Current

GWW from October 2023-September 2024 and February 2025-June 2025:

  • Worked as part of a team to move products to their designated locations within the distribution center and safely use forklift, reach and clamp
  • Load and process merchandise for outbound trucks
  • Move merchandise to designated warehouse locations
  • Maintain a clean, safe work area
  • Accurately process required paperwork
  • Learning the RF functionality
  • Operated various powered equipment including forklift, clamp, and reach to efficiently handle product in a safe manner
  • Communicate effectively with coordinators and supervisors regarding issues affecting warehouse operations or performance metrics

Seasonal Process Coordinator from September 2024-February 2025:

  • Coordinate team members positioning based on work load
  • Communicated plans, bottle necks, and resolutions with Area Managers, Process Coordinators and vendors
  • Analyzed workplace practices to meet and exceed company standards
  • Assist GWWs and MPs with bottle neck solutions and work load distribution
  • Coach general warehouse workers and merchandise processors
  • Oversee training processes, powered equipment and day-to-day tasks for both new hires and existing employees.

Process Coordinator/Equipment Trainer June 2025-present:

  • Coordinating equipment and safety training program for both new and seasoned employees, ensuring they are well-versed in company processes and best practices
  • Communicating with Area Managers on the training progress of team members in their department
  • Communicating with training lead on training plan and progress of each trainee
  • Adjust training routine based on individual trainee needs and opportunities
  • Conduct equipment safety observations on new and existing team members

Director of Operations

McDonald's, GKC Inc.
Ardmore, OK
10.2007 - 10.2023
  • Oversaw daily operations across multiple restaurants, ensuring seamless coordination and efficient execution of tasks.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Education

BBA - Business Management

Strayer University
Online
06-2029

Skills

  • Relationship building and Teamwork
  • Self and social awareness
  • Coaching and training
  • Scheduling and planning
  • Creativity and innovation
  • Adaptability
  • Leadership and Leading by example
  • Initiative
  • Problem-solving
  • Results Driven
  • Motivated with Growth Mindset
  • Operations management

Accomplishments

  • Used Microsoft Excel to develop issue tracker for ASRS to track production issues and develop a plan to reduce or eliminate recurring issues.
  • Continuous learning through LinkedIn and Best Buy's Learning Network
  • Conducted team members quarterly converstations
  • Project Management Mentorship Program 2026
  • Enterprise Mentorship Program 2025 and 2026
  • Seed Program graduate

Affiliations

Best Buy SEED Program (Skill Enhancement and Employee Development)

Best Buy Enterprise Mentorship Program

Member of Emerging Careers ERG

Strayer University

Certification

  • CPR and first responder certified
  • Equipment certifications: Reach, Clamp, Shuttle, Walkie
  • Basic Shift Management
  • Advanced Shift Management
  • Effective Management Practices
  • Restaurant Operations and Leadership Practices
  • Business Leadership Practices
  • Project Management Foundations

Timeline

Seasonal Operations Supervisor

Best Buy
09.2025 - Current

Process Coordinator and Equipment Trainer

Best Buy
10.2023 - Current

Director of Operations

McDonald's, GKC Inc.
10.2007 - 10.2023

BBA - Business Management

Strayer University

Fred Turner Award

Fred Turner Award is the second most prestigious award given by the McDonald's Corporation