Duane Johnson
Baltimore,MD
Summary
Dynamic professional with a clean driving record and strong customer service skills, previously at Black Car & Executive Car Service. Proven ability to manage time effectively while ensuring safe transport and exceptional client experiences. Experienced in property field inspections, demonstrating attention to detail and effective communication in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Driver
Black Car & Executive Car Service
05.2023 - 07.2025
- Ensured timely and safe transport of clients to various destinations.
- Maintained vehicle cleanliness and conducted regular inspections for optimal performance.
- Communicated effectively with dispatch to coordinate pick-ups and drop-offs efficiently.
- Adapted quickly to changing traffic conditions, ensuring minimal delays in service delivery.
- Delivered exceptional customer service, addressing client inquiries and concerns promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Property Field Adjuster
Independent Inspection
04.2021 - 03.2023
- Conducted thorough property inspections to assess damage and determine coverage eligibility.
- Collaborated with clients to gather necessary documentation for claims processing.
- Prepared detailed reports outlining findings and recommendations for insurance adjustments.
- Utilized industry-standard software to manage claim data and documentation efficiently.
Warehouse Clerk
Ryder Logistics
09.2017 - 02.2020
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Operated forklifts and pallet jacks to transport materials safely within warehouse.
- Executed order picking and packing processes, maintaining efficiency and accuracy.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled phone communications to update customers on order status.
Education
Construction Engineering
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- DOT compliance
- Passenger assistance
- Business management
- Verbal and written communication
- Confidentiality
- Multitasking Abilities
- Property field inspection
Timeline
Driver - Black Car & Executive Car Service
05.2023 - 07.2025
Property Field Adjuster - Independent Inspection
04.2021 - 03.2023
Warehouse Clerk - Ryder Logistics
09.2017 - 02.2020
Kaplan College - , Construction Engineering