Duane McPheeters
San Diego,CA
Summary
Dedicated professional with extensive experience in customer relations and small business operations. Proven ability to enhance operational efficiency and mentor teams, delivering exceptional client service and optimizing supply chain processes.
Overview
40
40
years of professional experience
Work History
Delivery Service Owner
Delivery Today
Santa Rosa, CA
07.1996 - 12.2022
- Directed daily operations to ensure timely and accurate delivery of services.
- Implemented process improvements to enhance efficiency across all service areas.
- Managed vendor relationships to secure competitive pricing and quality supplies.
- Trained and mentored staff on best practices in customer service and logistics.
Production Control Specialist
General Dynamics
San Diego, CA
02.1983 - 03.1991
- Coordinated production schedules to optimize workflow and resource allocation.
- Analyzed inventory levels to ensure adequate supply for production demands.
- Managed material requirements planning (MRP) systems for efficient order processing.
- Collaborated with cross-functional teams to resolve production issues promptly.
- Developed process improvements that enhanced operational efficiency and reduced downtime.
Education
High School Diploma -
Herbert Hoover High School
San Diego, CA06-1966
High School Diploma -
Biola University
La Mirada, CA05-1974
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Team oversight
- Supply chain optimization
Timeline
Delivery Service Owner
Delivery Today
07.1996 - 12.2022
Production Control Specialist
General Dynamics
02.1983 - 03.1991
High School Diploma -
Biola University
High School Diploma -
Herbert Hoover High School