Duane Petty
Deltona
Summary
Proven Comfort Advisor at Cool Spot Air & Heat, adept in client relationship building and technical knowledge. Excelled in boosting customer satisfaction and exceeding sales goals through effective product presentations and sales proposals. Attended industry events to enhance professional growth, showcasing a goal-oriented mindset and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Comfort Advisor
Cool Spot Air & Heat
01.2021 - Current
- Upheld the company''s reputation for excellence by consistently delivering outstanding customer service experiences that exceeded client expectations.
- Demonstrated commitment to professional growth by attending industry conferences, workshops, and seminars as needed.
- Maximized lead generation opportunities by actively participating in community events, trade shows, and networking functions.
- Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
HVAC Technician
Del- Air Heating & Air Conditioning
01.2019 - 12.2020
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Sales Consultant
Daytona Nissan
04.2018 - 11.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
No Degree - First Year Business Courses
Broward College
Fort Lauderdale, FLSkills
Client Relationship Building
Goal-oriented mindset
Sales Proposals
Technical knowledge
Product presentation
Timeline
Comfort Advisor
Cool Spot Air & Heat
01.2021 - Current
HVAC Technician
Del- Air Heating & Air Conditioning
01.2019 - 12.2020
Sales Consultant
Daytona Nissan
04.2018 - 11.2019
No Degree - First Year Business Courses
Broward College
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