Duane WOODS
Enid,OK
Summary
Accomplished COO with a proven track record at Aircraft Structures International Inc, excelling in organizational development and operations oversight. Mastered corporate governance and workforce planning, achieving significant revenue growth. Skilled in information technology management and human resources, adept at fostering stakeholder relationships and driving service excellence.
Overview
28
28
years of professional experience
Work History
COO
Aircraft Structures International Inc
06.2023 - Current
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Led operational oversight and budgetary supervision for [Number] [Type] locations.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Represented organization at external meetings and events to promote and build relationships with key stakeholders.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Developed and implemented recommendations for service improvement.
Sr Tech Services Specialist/Feeder
Fedex Express
06.1996 - 05.2023
- Documented problems and corrective actions to maintain records.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed process improvements to enhance overall delivery of service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
Raleigh Egypt
Memphis, TNAssociate of Applied Science - Airframe & Powerplant
Memphis Area Vo Tech
Memphis, INSkills
- Information Technology Management
- Corporate Governance
- Organizational Development
- Workforce Planning
- Human Resources Management
- Operations Oversight
- Business Analysis
Accomplishments
A&P certificate with additional IA authority.
.
I hold a Private Pilot license with over 3500 hours flight time.
I owned a small maintenance operation working on Vintage aircraft, specializing in radial power plants.
Timeline
COO
Aircraft Structures International Inc
06.2023 - Current
Sr Tech Services Specialist/Feeder
Fedex Express
06.1996 - 05.2023
High School Diploma -
Raleigh Egypt
Associate of Applied Science - Airframe & Powerplant
Memphis Area Vo Tech
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