Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Duc Doan

Meraux,LA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

T&D Nail Salon LLC
Chalmette, LA
01.2023 - 12.2023
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered incoming calls, took messages, took appointments.
  • Greeted customers, answered general questions.

Business Manager

T&D Nail Salon LLC
Chalmette, LA
01.2023 - 12.2023
  • Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared monthly financial statements for review by employer.
  • Conducted market research and analysis to identify growth opportunities and competitive threats.

Education

Associate of Applied Science - Accounting

Delgado Community College
New Orleans, LA
05-2025

Associate of Applied Science - Business Administration And Management

Delgado Community College
New Orleans, LA
12-2022

Skills

  • Financial reporting
  • Problem solving
  • Office management
  • Customer relationship management
  • Microsoft Excel
  • Microsoft office
  • Communication skills
  • Planning

Certification

  • Certificate of technical studies

Languages

English
Professional
Vietnamese
Professional

Timeline

Receptionist

T&D Nail Salon LLC
01.2023 - 12.2023

Business Manager

T&D Nail Salon LLC
01.2023 - 12.2023

Associate of Applied Science - Accounting

Delgado Community College

Associate of Applied Science - Business Administration And Management

Delgado Community College