Bernadette Drain
Mays Landing,NJ
Summary
Proven leader with a track record of enhancing operational efficiency at GEC Computer Systems LLC. Excelled in organizational leadership and effective communication, significantly improving administrative procedures and client satisfaction. Skilled in Microsoft Office Suite and adept at multitasking, consistently delivered insightful recommendations to support strategic decisions.
Overview
32
32
years of professional experience
Work History
Receptionist
Bonnie Putterman
Mays Landing, NJ
06.2025 - 11.2025
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Facilitated communication between departments and clients, enhancing service delivery and responsiveness.
- Maintained organized filing systems, improving document retrieval efficiency for team members.
Executive Administrator
GEC Computer Systems LLC
Mays Landing, NJ
01.2007 - 10.2024
- Managed key executive office staff and prioritized workloads.
- Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
- Optimized customer satisfaction by resolving inquiries promptly and ensuring accurate record-keeping in client databases.
- Served as a trusted advisor to executives providing guidance and support in strategic decisionmaking.
- Safeguarded confidential information through the implementation of strict document management protocols and secure filing systems.
- Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
- Expedited response times to stakeholder inquiries with diligent monitoring of executive correspondence channels including email, phone calls, or messages.
Director of Operations
Lucky Lady Distributing Company
Egg Harbor, NJ
05.1994 - 09.2007
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Education
High School Diploma -
Hammonton High School
Hammonton, NJ06-1984
Skills
Organizational Leadership
Effective Communication
Information confidentiality
Employee Relations
Payroll Processing
Staff Management
Executive Support
Records Management
Internal Communications
Document Control
Expense Reporting
Financial Reporting
Digital banking products and services
Accounting Software
Timeline
Receptionist
Bonnie Putterman
06.2025 - 11.2025
Executive Administrator
GEC Computer Systems LLC
01.2007 - 10.2024
Director of Operations
Lucky Lady Distributing Company
05.1994 - 09.2007
High School Diploma -
Hammonton High School