DUC LAI
WORCESTER,MA
Summary
Dynamic Payroll Specialist with extensive experience at Saigon Center, adept at payroll processing and tax compliance. Proven track record in enhancing reporting integrity and client satisfaction through effective communication and relationship management. Skilled in document preparation, ensuring accuracy while streamlining processes for improved efficiency.
Overview
10
10
years of professional experience
Work History
Payroll Specialist
Saigon Center
01.2016 - Current
- Processed payroll data accurately and efficiently using payroll software systems.
- Assisted in maintaining employee records and ensuring compliance with regulations.
- Supported payroll audits by gathering necessary documentation and information.
Tax Preparer
Saigon Center
01.2016 - Current
- Prepared individual and business tax returns using tax software to ensure compliance with regulations.
- Reviewed financial documents for accuracy, identifying discrepancies to enhance reporting integrity.
- Provided guidance on tax strategies, maximizing deductions and credits for clients.
Travel Agent
Saigon Center
01.2016 - Current
- Developed customized travel itineraries based on client preferences and needs..
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Streamlined booking processes, reducing errors and improving efficiency.
Education
BBA - Accounting
Worcester State University
Worcester, MA06-2016
Skills
- Payroll processing
- Payroll administration
- Tax compliance
- Organization skills
- Document preparation
- Income tax preparation
- Client communication
- Relationship management
- Administrative tasks
- Interpersonal communications
- Client consultations
Accomplishments
- Completed all quarterly payroll tax reconciliations, including 941s, FUTA and SUTA and annual W-2 filings.
- Achieved numerous recommendations from highly satisfied clients.
Languages
Vietnamese
Native or Bilingual
Timeline
Payroll Specialist
Saigon Center
01.2016 - Current
Tax Preparer
Saigon Center
01.2016 - Current
Travel Agent
Saigon Center
01.2016 - Current
BBA - Accounting
Worcester State University