Summary
Overview
Work History
Education
Skills
Timeline
Generic

Duc Anh Nguyen

Annandale,VA

Summary

Efficient BBQ Server known for high productivity and completing tasks with speed. Possess specialized skills in order management, customer service, and food safety practices. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for customers. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

2
2
years of professional experience

Work History

Cashier

CVS Pharmacy
Annandale, VA
04.2023 - 12.2024
  • Processed Transactions Efficiently: Handled cash, credit, and debit transactions quickly and accurately using the POS system, ensuring a smooth checkout experience for customers.
  • Provided Excellent Customer Service: Assisted customers with purchases, answered inquiries about products and promotions, and resolved any issues or concerns with professionalism and courtesy.
  • Maintained Store Appearance: Ensured the cleanliness and organization of the checkout area and surrounding aisles, restocking merchandise and managing front-end supplies as needed.
  • Promoted Store Loyalty Programs: Educated customers about CVS loyalty programs and rewards, leading to increased sign-ups and enhanced customer engagement.
  • Managed Inventory: Conducted regular stock checks and coordinated with management to reorder items, contributing to optimal inventory levels and preventing shortages.
  • Assisted with Store Operations: Supported store operations by helping with merchandise returns, handling store opening and closing procedures, and assisting with other tasks as directed by management.

Korean BBQ Server

Meat Project
Merrifield, VA
01.2024 - 11.2024
  • Provided exceptional customer service: Delivered a high standard of service in a fast-paced environment, ensuring customer satisfaction through attentive and personalized service.
  • Managed Table Service: Assisted guests with menu selections, explained BBQ cooking techniques, and ensured a smooth dining experience by promptly addressing any issues or requests.
  • Oversaw grill stations: operated and maintained grill stations, ensuring food safety and quality by monitoring cooking times and temperatures.
  • Handled Transactions: Processed payments accurately, managed cash and card transactions, and provided change, maintaining a balanced cash drawer.
  • Coordinated with kitchen staff: Worked closely with kitchen staff to ensure the timely preparation and delivery of dishes, and communicated special requests or dietary restrictions.
  • Maintained Cleanliness: Ensured the cleanliness and organization of dining areas and grill stations, adhering to health and safety standards.
  • Filled condiments and napkin containers during slack periods.
  • Assisted in closing duties such as restocking shelves and cleaning equipment.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Boba Barista

TDM Milk Tea
Falls Church, VA
07.2022 - 09.2022
  • Crafted High-Quality Beverages: Prepared a variety of boba tea drinks, including customized orders and popular menu items, ensuring consistency and quality in every beverage.
  • Delivered Excellent Customer Service: Engaged with customers to take orders, provide recommendations, and address any inquiries or concerns, enhancing overall customer satisfaction.
  • Managed Inventory: Monitored and replenished inventory levels of ingredients and supplies, ensuring the availability of essential items and minimizing waste.
  • Operated Point-of-Sale System: Processed transactions accurately, managed cash and card payments, and handled register duties with attention to detail.
  • Maintained Cleanliness and Organization: Ensured a clean and organized work environment, including the bar area and customer seating, adhering to health and safety standards.

Education

High School Diploma -

Leuzinger High School
Lawndale, CA
06-2022

Skills

  • Order accuracy
  • Food safety knowledge
  • Excellent customer service
  • Handling complaints
  • Food presentation
  • Menu memorization
  • Money handling
  • Payment processing
  • Patience and empathy

Timeline

Korean BBQ Server

Meat Project
01.2024 - 11.2024

Cashier

CVS Pharmacy
04.2023 - 12.2024

Boba Barista

TDM Milk Tea
07.2022 - 09.2022

High School Diploma -

Leuzinger High School

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Duc Anh Nguyen
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